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“Hyatt Regency San Antonio - Riverwalk”

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Hyatt Regency San Antonio
Ranked #16 of 357 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 August 2014

Great location to access the Riverwalk and Alamo. Steps away from the hotel door are amazing restaurants. Hotel is very clean and staff are most pleasant. Parking is available across the street with in/out privliges.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank 20thanniversary2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Thank you for your feedback. We are happy to hear you enjoyed our hotel's Riverwalk location and friendly staff. We appreciate your comments and suggestions and look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,122 - 2,128 of 3,237 reviews

Reviewed 26 August 2014

Upon checking in with the staff at the regency, we realized we had booked at the other Hyatt Hotel. However, the staff was very pleasant and assured us that we could get a room at the Regency. We ended up paying the same price and we were satisfied with our stay.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Carter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Hi Carter, we are glad to hear you enjoyed your weekend getaway at our Riverwalk hotel, and we hope to see you again during your next visit to San Antonio!

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Reviewed 26 August 2014

My husband and I love this hotel and the view of the Alamo! We travel to San Antonio every summer. In the past, we chose our rooms based on the best deal we could find. We now stay at the Hyatt every year. The view is awesome. We will definitely be back next year!

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Hyatt Hotels
1  Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Hi Debbie, thank you for taking the time to review your recent stay with us. We appreciate your comments, and we look forward to welcoming you to our hotel again during your next visit to San Antonio!

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Reviewed 26 August 2014

My wife and I went to San Antonio for an anniversary getaway. The location of this hotel is on the riverwalk and in the center of everything. We walked nearly everywhere. Our room looked out at the front door of the Alamo. What better way to enjoy the view. Service was great at the hotel with everyone. Parking is pricey though. It is pricey everywhere though. I would highly recommend the Hyatt Regency while in San Antonio if your main interest is the River Walk. No negative comments.

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Hyatt Hotels
1  Thank 927hanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Thank you for your feedback. We are happy to hear you enjoyed our hotel's Riverwalk location and friendly staff. We appreciate your comments and suggestions and look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014 via mobile

For my fiance's birthday and first visit to San Antonio, I booked a two night stay at this recommended hotel. Great location, disappointing amentities. First night, sheets appeared not to have been changed from the previous occupants - untucked and wrinkled. Feet were on exposed mattress - YUCK! Roof-top pool a bit disappointing. Second night, television didn't work and our after-dinner coffees in the lobby bar (with maybe a tsp. of Baileys) ended up costing $9 @ cup! Not a real welcoming way to entice a return visit!

Stayed: August 2014, travelled with friends
Thank C.S. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Thank you for your review. We apologize that the functionality of your room was not to your standard. We will take this information into consideration for future updates. We are glad to hear you found our Riverwalk location ideal, and we hope to see you again in the future.

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Reviewed 25 August 2014

I thoroughly enjoyed our recent stay. All aspects were wonderful and I would stay again and again. The grand-kids enjoyed the rooftop pool and we all appreciated the easy access to the river walk. The breakfast buffet was very nice and we ordered drinks to be sent to the rooftop pool. They were very tasty.

  • Stayed: August 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 2 September 2014

Hi Michael, we are glad to hear you and your grandchildren enjoyed your recent stay at our Riverwalk hotel. We look forward to your next trip to San Antonio!

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Reviewed 24 August 2014

As a person who has visited San Antonio many times over the years and walked the River Walk I had never stepped into the Hyatt River Walk before. Only a fate of a business conference took me there. Very good food and drink, quite and comfortable room and a location that would be hard to beat. Go out one door and you step onto the River Walk. Go out the opposite side door and you are a half block from the Alamo and the Visitor Center. What more would one want visiting the City?

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
2  Thank David Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this reviewResponded 25 August 2014

Hi David, thank you for your feedback. We are happy to hear you enjoyed our hotel's Riverwalk location and amenities. We appreciate your comments and look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#30 Family Hotel in San Antonio
Price Range: £121 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Official Description (provided by the hotel):
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hyatt Regency San Antonio Texas

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