Although initially excited to stay on the riverwalk at this hotel, our excitement quickly turned to disappointment upon arrival in our room. The only windows in the room were the french doors that led into the room. The doors opened up to a "courtyard" (since we were on the 5th floor, the "courtyard" was basically the hallway across from us as the actual courtyard was on the main floor) - no view of the city or the riverwalk, truly no view at all.
The room was well appointed and clean but felt extremely confining because of the lack of any windows. It only got worse in the evening with the noise of the other guests. Additionally, the crib they provided for our son creaked every time he moved. It definitely needs to be replaced. We've traveled quite a bit with our son and have never encountered a crib that was so ridiculously noisy. After waking up 4-5 times throughout the night, I found myself hoping that morning would come as quickly as possible.
Last but not least, we asked to sit on the patio (overlooking the riverwalk) for dinner but were told that the patio was "fully committed" even though there were multiple open tables. Granted, some could have been reserved but that did not seem like the case. We ended up eating elsewhere on the riverwalk.
Needless to say, this stay was incredibly disappointing and we won't be returning to the Omni on our next trip to San Antonio.
- Official Description (provided by the hotel):
- One of the top hotels in the city, a historic hotel and Spanish hacienda style hotel, filled with charm & located on the renown River Walk. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, TravelUp, Hotelopia, Odigeo and Agoda so you can book your Omni La Mansion del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni La Mansion Del Rio Hotel San Antonio
- Omni San Antonio
- Omni Hotel San Antonio
- San Antonio Omni
- La Mansion Del Rio
- Omni La Mansion Del Rio San Antonio, Texas