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“Great hotel for a weekend trip”

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Omni La Mansion del Rio
Ranked #22 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 8 August 2014

We booked Omni La Mansion del Rio because it was located right on the Riverwalk which made it easy for us to access restaurants and nightlife. The rates per room were the same or better than hotels that were off the riverwalk. The breakfast buffet was small but everything served was tasty. Beds were comfy and hotel was very clean and nicely decorated. Will definitely stay there again.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Alma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,379 - 2,385 of 3,914 reviews

Reviewed 8 August 2014

Excellent service and staff. Very soft beds, excellent pillows. Hot water right away once faucet turned on. Cold refreshing A/C. Right on the Riverwalk. Would stay here again without a second thought.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
2  Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

My 4 day stay was like a "Fairy Tale"! I didn't want to leave!! It is such a beautiful hotel and the entire staff went over and beyond the call of duty. We were treated like one of the "rich and famous"!! The Sunday brunch was wonderful, the room service was very prompt and the food yummy! Trust me.. this is the only place to stay on the Riverwalk!

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
1  Thank staggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

great overall experience, our preferred hotel to stay at when playing tourists for a weekend. Ideal for quick get-away. Love the service and ambiance. Great food and beverages. Cool pool to just layout and enjoy the quietness.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Fred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

Check in time 3:00, room not ready until after 5:00. Which is always iratating. Had problems with our keys working and had to go back to the lobby 3 times before it worked. Loved the hotel, valet was great, staff friendly and professional, great location. We had a private balcony over looking the river walk. We loved it. Great people watching without being part of the crowd! Hotel very old but super nice and very clean, very pretty. We ate in the canneries restaurant my steak was fabulous. My husbands fish was undercooked. He was not impressed with the food but services was second to none. Restaurant had lovely atmosphere. I overheard another guests saying to her friend, it's just so civilized in here. We laughed and agreed after coming in from the crazy river walk it was a calm, relaxing and beautiful, soft Spanish guitar playing. Would stay there again and recommend highly.

  • Stayed: August 2014
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3  Thank amybsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

My cousin and I got a great last minute rate on Hotwire and we're looking forward to a night in luxury accommodations. For the price we paid it was wonderful, but I would have been disappointed had we paid full price. The clerk at reception was nice, but the layout of hotel and confusion of which elevators we could actually use was bizarre. The room was nice enough but was without a closet. There was a door that we assumed was a closet, but it wouldn't open. The location however was excellent and there is a door that exits directly onto the riverwalk. I would stay again, but definitely not at full price.

  • Stayed: July 2014
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1  Thank cestmoisaralouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

My husband and I had admired this hotel previously and were thrilled to find a special rate online. The hotel was very nice and clean, the staff were all very helpful and nice except the beds were terrible. After the first night we had back aches, we changed rooms and our backs still hurt again. We would not stay here again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
2  Thank geoffo458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John W, Manager at Omni La Mansion del Rio, responded to this reviewResponded 14 August 2014

Dear Geoffo458:
Please accept my apologies for the uncomfortable mattress in your room. I am happy to see that our Director of Housekeeping has reached out to you through other channels and addressed your concerns.
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in San Antonio
#9 Spa Hotel in San Antonio
#13 Luxury Hotel in San Antonio
#18 Family Hotel in San Antonio
#23 Business Hotel in San Antonio
Price Range: £153 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni La Mansion del Rio 4*
Number of rooms: 338
Official Description (provided by the hotel):
Omni La Mansión del Rio is ideally nestled along the historic River Walk in downtown San Antonio. Perfectly situated, you can easily explore all of San Antonio’s extensive range of tourist attractions. Located within easy walking distance to the fabled Alamo, El Mercado, La Villita Arts District, Spanish Governor’s Palace, San Antonio Convention Center and most other well-known landmarks. ... more   less 
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Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio
Omni La Mansion Del Rio San Antonio, Texas

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