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“Nice Hotel”

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San Antonio Marriott Rivercenter
Ranked #36 of 354 Hotels in San Antonio
Certificate of Excellence
Mount Airy, Maryland, United States
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Hotel”
Reviewed 26 June 2014

My room was very comfortable and quiet. The bed was firm - didn't have the usual 1-sided sag you get in a lot of hotel beds. Everything was clean. Air conditioning was easy to adjust and was quiet. Easy walk to Riverwalk and the Alamo.

NOTE: Valet parking is $35.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelerRob64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, Guest Relations Manager at San Antonio Marriott Rivercenter, responded to this review, 2 July 2014
Dear TravelerRob64,
I’m glad you enjoyed your stay and everything was to your satisfaction. Please come again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,430 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (346)
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Rancho Cucamonga, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 June 2014

Attended a conference and brought the family along. Similar to a lot of other reviews the hotel is in a great location and very clean. During our stay house keeping vacuumed an audio cable that belonged to my daughters white Bose headphones. Hotel management offered to replace the cable but after searching we could only find black cables as the headphones were a model that is no longer made by Bose. To my amazement the hotel then purchased us brand new Bose headphones!! Special thanks for Toby for not discounting my daughters desire that she had to have white. Very class act and turned a bad experience into one where you exceeded my expectations.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Edward F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, Public Relations Manager at San Antonio Marriott Rivercenter, responded to this review, 25 June 2014
Dear Edward F,
Thank you for telling everyone about the great service you received while a guest in our hotel. Our hotel is staffed with incredible hosts whose goal is to provide you with the best hotel experience possible. Thank you for sharing your story. I will be sure to pass along your special thanks to Toby.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 June 2014

I recently (June 2014) attended a conference in San Antonio, TX. The conference was held in multiple Marriotts and the city's convention center, all of which are adjacent to the other. My hotel room was located on the 30th floor of the Marriott Rivercenter.

The hotel, itself, is nice, the employees all seemed very friendly and helpful. Where ever I went, regardless of floor or level of employee, I was always greeted with a "Hi" or "Hello" and a warm smile. The housekeeping staff were also very nice and even asked me, as I was hurriedly heading to the elevator for the next meeting, if I needed anything.

Side note: This was also the week of the NBA finals and San Antonio as a whole, was very wired (excited), especially following game 3 when the Spurs took a two game lead. Even though it was just the third game and was held in Miami, the city went crazy. As mentioned, I was on the 30th floor, and following the game, it was difficult to sleep since the parade of honking cars lasted until after midnight. But no riots or tipped-over cars or trashing of the city, occurred to my knowledge. But the noise was loud, even way up on the 30th floor.

The room I had was a double and was exceptionally clean. In fact, I'm a bit of a clean freak and found this room to be one of the cleanest in which I've ever stayed: the bathrooms, the living space, all of it was as dust free (and without a trace of hair or some unknown stain, anywhere in the bath area) as I've ever seen.

The Rivercenter is located near the San Antonio River Walk and is close walking distance to the Alamo. San Antonio is an old city with a lot of history. The newer buildings stand out; but it is, as is most of Texas, a friendly city with a lot of nearby attractions. The River Walk is a good and safe place for tourists and amateur (or professional) historians or fans of Texas. And if you plan activities downtown, be sure to stay at the Marriott Rivercenter! Its a great place for a conference and a great place for a family vacation. And no, this is not a paid endorsement. :-)

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TexasTraveler0261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, Guest Relations Manager at San Antonio Marriott Rivercenter, responded to this review, 24 June 2014
Dear TexasTraveler0261,
Thank you for your great review. I’m delighted to know you were so thoroughly pleased with your accommodations..from the super clean rooms to the very friendly staff. Our goal is to provide the best hotel experience possible so I’m very happy to know so many helped to create that experience. We appreciate your comments and we appreciate your recommendation of our hotel.
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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 June 2014

This hotel is right in front if the Henry B Gonzalez convention center! Behind is the mall and right next to it is the riverwalk. It is right in the heart of it all! The staff was really nice, the hotel was great. The breakfast buffet had a great selection. Theres nothing bad i can say! Loved it

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank Jennifer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 June 2014

Stayed at the Marriott Rivercenter for a conference recently. Everything was very adequate. Clean rooms, helpful staff etc. The gym was a good size and had enough equipment to replicate what you mind do in your regular workout/gym. It's connected to the mall but the Mall is nothing special. Was very convenient to restuarants, The Alamo etc. The lobby had lots of seating with electrical outlets everywhere so while waiting for others or hanging out in between conference sessions is was very easy to charge devices. It was a standard Marriout experience. Nothing exceptional about the hotel but certainly a safe bet.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Candice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, Guest Relations Manager at San Antonio Marriott Rivercenter, responded to this review, 13 June 2014
Dear Candice M,
Thank you for taking the time to rate our hotel. We realize your choices are many when deciding on a hotel in San Antonio; we appreciate you stayed at the Marriott Rivercenter. We look forward to many more visits. All the best,
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Bergen County, NJ
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 June 2014

Attended a conference from 6/7 - 11 and had a great room overlooking the city. It is centrally located to the convention center and near the river walk and many restaurants. I don't think I would bring children as the hotel seems to be filled with one conference or another. The concierge was knowledgeable and helpful.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WatchDog_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Tx
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Stayed at this hotel this past weekend. Nice hotel but overpriced. I got my bill today via email, and to my surprise there was a fee for water. I know my husband and I NEVER came across bottled water for purchase to consume orally, so they must charge for the use of water. I have tried to call the 1-800 number three times today and have been on hold forever. The small tube of lotion left in the room had maybe two drops in it, so needless to say it had to be left in the room from the previous guest. I do have to agree with location of hotel, it is in a good location. Not sure if that alone would convince me to stay at this hotel again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Letty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, Guest Relations Manager at San Antonio Marriott Rivercenter, responded to this review, 13 June 2014
Dear Letty D,
Thank you for taking the time to provide us your valuable feedback. Please accept my sincere apologies for you experience. I’m at a loss to explain the almost empty bottle of lotion in your room. As for the other issue, it would be my pleasure to help resolve it to your satisfaction if it hasn’t already been taken care of. The number you can call is 210.554.6037. Thank you again for your feedback. All the best,
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Additional Information about San Antonio Marriott Rivercenter

Property: San Antonio Marriott Rivercenter
Address: 101 Bowie St, San Antonio, TX 78205-3901
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in San Antonio
#16 Luxury Hotel in San Antonio
#38 Romantic Hotel in San Antonio
#58 Business Hotel in San Antonio
#71 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Antonio Marriott Rivercenter 4*
Number of rooms: 1001
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travel Republic (UK), Ebookers, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your San Antonio Marriott Rivercenter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Antonio Marriott Rivercenter Hotel San Antonio
Marriott San Antonio
San Antonio Marriott Rivercenter Texas

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