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“OK Hotel”

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Marriott Plaza San Antonio
Ranked #68 of 354 Hotels in San Antonio
Keizer, Oregon
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“OK Hotel”
4 of 5 bubbles Reviewed 20 February 2012

I stayed here for 3 nights while attending meetings for work. It was ok, the rooms wern't excactly clean and the second night they were doing some work in one of the rooms near me for like 3 hours and that got annoying with all of the banking and tool noise. I didn't like the fact that there was not breakfast included in the rate. The beds were very confortable though. It is in a great location, close to the riverwalk and other local resteraunts. Staff was friendly and helpful. The grounds and pool looked very nice and inviting although I didn't use either. My room was on the first floor and had a view of the parking lot but it did have a nice patio you could sit out on.

Room Tip: The best rooms are facing the courtyard and are not on the first floor.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank babybump2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athibeault18, Manager at Marriott Plaza San Antonio, responded to this review, 22 February 2012
Thank you for choosing our hotel for your recent trip to San Antonio as well as sharing your wonderful review of our hotel and staff. We do take great pride in the friendliness of our Ambassadors and the services we provide and are delighted that they exceeded your expectations.

Thank you again and we look forward to being of service again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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767 reviews from our community

Traveller rating
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    29
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
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English first
The Hill Country, Texas
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 16 February 2012

I got this room on a bidding site and was pretty angry that it was listed as a four star riverwalk (area) hotel. It turned out to be a shorter, more pleasant walk to the riverwalk than I had anticipated, but I was still glad to have my daughter's intimidatingly large boyfriend along. One sideline benefit of being slightly off the riverwalk is that I finally saw some of the adjacent areas I had never taken the time to see, such as La Villita and Hemisfair Park. The hotel is nice, the rooms were large and nicely decorated, a balcony overlooked a beautifully landscaped courtyard, the beds were very, very comfortable with luxurious linens. The room was much quieter than many downtown hotels. Self-parking is still $23 per night, which was a little much, in my opinion, as it is in an open parking lot. The staff was very friendly and helpful.

Room Tip: Ask for a room facing the courtyard.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Shmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
139 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

happy to see the hotel just completed a refresh on the hotel. Rooms were nice, the staff is always friendly. the prive/value very high. only a block off the river, very good location for business and pleasure

Room Tip: courtyard views a plus
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SSHotelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 14 February 2012

The hotel is about 1.5 miles from downtown. You have to walk through a questionable area in order to reach downtown. To self-park in an outside lot was $23 a night. To have your car valet in an outside lot was $28 a night. The hotel rooms are being renovated. My first room was on the 5th floor and the paint smell was horrendous. I had to get a different room on the 7th. While I was doing this two other customers were requesting room changes because of the smell in their rooms. Why would they fill rooms that had just been painted? I had a do not disturb sign on my door until 11:45am when I left for my conference. When I got back that night the room had not been cleaned. I went to the front desk the following morning and instead of getting an apology they told me that any room that has a do not disturb sign on their door at noon does not get cleaned that day. I told them I have never heard of such a policy and nonetheless the sign had been removed at 11:45AM. No apology was extended.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Sujaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 7 February 2012

I won this hotel on a web site where you buy bidding. I saved a lot of money compared to average rate. The problem was as much as I hate to say it is young people 21-35, Late night party people, coming in making noise at 2:30 am. Next night was someone's kid running in the hallway late at night. I think from here on I will pay the high price for the better hotels and avoid these people. Hopefully the high end hotels will not attract the partiers. As for the hotel, good location with in walking distance of Riverwalk and Resturants and Alamo. We wasn't impressed with service in hotel resturant, slow. For tourist attractions it was good location.

Room Tip: Hotel charges for Internet and high parking, use this to compare prices at other hotels, if price is...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hurstdj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 3 February 2012

The Marriott Plaza is just down the street from the convention center. An easy walk. Not on the river, but a short walk gets you there. This is an older property, but the rooms have been renovated and are clean.

I've stayed here twice and you can generally find good prices using TripAdvisor. It tends to be a little quieter than the riverwalk hotels because it is just off the beaten path. Other hotels on the riverwalk can be noisy, especially those adjacent to loud clubs and restaurants.

It's a good, basic, clean hotel with good service.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayDee3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corpus Christi, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

Comfortable beds. Clean bathrooms. Easy walk to the Riverwalk. No balcony on the deluxe room that I booked. The view is to a rooftop. Don't book this hotel if you want a nice city view. You have to pay for Internet , I was thinking that even Motel 8 gives free Internet . The breakfast is 15 + per person with mediocre selections.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jobster71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott Plaza San Antonio

Property: Marriott Plaza San Antonio
Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Marriott Plaza San Antonio Texas

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