I recently stayed overnight with my family and booked two rooms via hotels.com. When I checked in which was a little after twelve pm the clerk seemed to have a bit of a attitude being short with his responses and when I asked a question about which room had the single bed he responded by saying neither. I thought I had booked that type of room but I gave him the benefit of the doubt and just said ok and figured it was me who was mistaken. Make a long story short one room was a single bed but it was not figured out until my wife and I unpacked in the room with the two beds couldn't help but laugh and just make the switch with my children. The next morning when I called guest services and asked for a luggage cart the women who responded said there all being used, fair enough after about twenty minutes I decided to get one my self when I got downstairs there where 4 employees at the counter chating and directly next to them...a luggage cart. I even caught them make fun of a women after she passed by them by spraying air fresher in her direction....really?!? Overall not a bad value but the employees are a little stuckup.
- Official Description (provided by the hotel):
- Discover contemporary comforts in historic San Antonio at the DoubleTree by Hilton Hotel San Antonio Downtown. Set in San Antonio's central business district — less than 15 minutes from San Antonio International (SAT) Airport and with easy access to major interstates — this hotel is convenient to the Alamo, the Riverwalk and surrounding Texas military facilities. Park out of the Texas sun in our shaded lot and catch this hotel’s complimentary shuttle throughout downtown. Enjoy a warm cookie and a warm welcome always. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton San Antonio Downtown Hotel San Antonio
- Radisson San Antonio
- San Antonio Radisson
- DoubleTree By Hilton San Antonio Downtown Texas