My colleague and I stayed at the Hilton Palacio del Rio as exhibitors at a conference in San Antonio.
We had a rental car and were expecting boxes shipped to us as materials. We had limited time upon arrival to figure out parking and the boxes to prepare for the conference. The hotel staff, especially Philip B at the front desk and Russ Massengill at the UPS store, provided exceptional service to us and added tremendously to our stay.
Philip was very patient with us, giving us directions, helping us with our parking and other needs, not just upon arrival but during our entire stay. We appreciated his help very much!
We had some trouble with boxes arriving late, and Russ was patient and helpful to us to figure out their whereabouts and to move them in and out of the car, all on a Friday afternoon. As we left the conference, Russ helped us with shipping them back, which was a big relief.
We had a very productive weekend for business, and Phillip and Russ at the hotel truly made a difference in our stay and made our lives much easier. Next time we visit San Antonio, we will definitely stay at the Hilton again.
- Official Description (provided by the hotel):
- Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more less
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- Also Known As:
- Hilton Palacio Del Rio Hotel San Antonio
- Hilton Hotel San Antonio
- Hilton San Antonio
- Palacio Del Rio Hilton
- San Antonio Hilton
- Hilton Palacio Del Rio San Antonio, Texas