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The Westin Riverwalk, San Antonio
Ranked #8 of 354 Hotels in San Antonio
Certificate of Excellence
1 review
“Better than we ever imagined!”
Reviewed 15 May 2012 via mobile

We found the Westin Riverwalk through an ad on the NBC Today Show. They offered a three day package at a great price so we booked it for our 30th Anniversary. My husband was skeptical about visiting San Antonio but as soon as we arrived he knew we made a great choice. We were greeted warmly, our room was upgraded, and hotel staff did everything to make our stay unforgettable. David, the Concierge, was the best! He is very knowledgeable and was so helpful in planning our daily outings. He made the trip so memorable for us. Other staff like Paris at the front desk, Christina and Kevin (waitress and waiter) at Zocca restaurant in the hotel, Marji at the hotel cafe, and Jami, the front desk Manager, were all superb! This is one trip we will never forget. We hope Westin Hotels offers more great deals like this one.

Stayed May 2012, travelled as a couple
Helpful?
Thank Fran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 May 2012

Stayed for 3 nights to celebrate our anniversary. The staff is great, hotel is really nice, and the restaurant was excellent (had breakfast and dinner). Location couldn't be better, right on the riverwalk, but just away from the bars/restaurants that can get really loud. Blocks to the Alamo and other attractions. HIGHLY recommended.

  • Stayed May 2012, travelled as a couple
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Thank kfuofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
2 reviews
Reviewed 14 May 2012

The staff was wonderful. We really want to acknowledge Jose Alvarado, Bell Captain, for his courtesy and help to make our stay so wonderful. Arlene

Room Tip: We loved our room with the view of the river.
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevada
1 review
Reviewed 13 May 2012

We stayed at the Westin Riverwalk this week on a pleasure trip. And a pleasure it was indeed staying at this hotel. Service by the entire staff was terrific. We particularly want to single out a member of the Bell Staff, Jose Alvarado, who was very helpful to us during our stay.

Room Tip: For a good view of the riverwalk ask for room 904.
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  • Stayed May 2012, travelled with friends
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Thank Bernice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manville, Rhode Island
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 May 2012

Hotel was very comfortable ith a great bed ,bathroom was marble with dual shower heads, we had a riverview room that was recommended to avoid street noise, room was still noisy from street traffic. one of my reasons for not giving a 5 star rating was because there was no free wi-fi in the guest rooms,the other is that they charge for everything, bottled water,business computer use , a cash bar inthe room i'm suprised they don't charge for tv, thats ok if you are there on business and charge everything to yur expense account,been there, done that ,now that I am retired I pay for everything. On the plus side the restaurant on the premises,ZOCCA, was excellent, the wait staff was great,they made us feel like special guests every time we went there, the food was also excellent.

Room Tip: rooms on the river side ar a little quieter
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  • Stayed May 2012, travelled as a couple
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Thank Papalincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
1 review
Reviewed 12 May 2012

Instead of having a birthday party, my daughter decided she wanted to spend her 10th birthday in this hotel with me (her mom). That's big for a young girl...that meant foregoing many presents from friends and a big party. The Westin Riverwalk more than made up for that! I just happened to mention to the booking agent that it was my daughter's b-day, and when we arrived, she got the royal treatment. Many of the staff spontaneously told her "Happy B-day." A wonderful associate, Denise Brockbank, went out of her way to make sure our room had the best view, there was chocolate cake and milk brought to our room with a beautiful note, and many other nice upgrades and thoughtful touches. I will DEFINITELY stay her again (even though I live in the city!) and will always ask for Denise Brockbank to help me out. We haven't even checked out yet, and my daughter has already said she wants to stay here for her next b-day as well. Who would have thought of The Westin as a birthday destination for a kid! THANKS WESTIN and DENISE!!!

Room Tip: Ask for a lower floor if you're getting a river-side view...your view won't be obstructed by...
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  • Stayed May 2012, travelled with family
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Helpful?
Thank lovetotravel101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
2 reviews
Reviewed 11 May 2012

We were pleasantly surprised by the virtuosity and uniqueness of Juan Cabrera, the harpist that plays in the lobby bar during the week for cocktail hour. Being musicians ourselves, we were captivated by Juan's style and musicianship, along with many others in the bar area! Thank you to Juan and to Zocca General Manager, Okan Hazar for adding a delightful addition to our stay at the Westin!

Room Tip: The corner suites are worth the extra price.
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  • Stayed May 2012, travelled on business
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Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Riverwalk, San Antonio

Property: The Westin Riverwalk, San Antonio
Address: 420 W Market Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Antonio
#3 Spa Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas

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