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“Great all the way Around”

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The Westin Riverwalk, San Antonio
Ranked #5 of 358 Hotels in San Antonio
Certificate of Excellence
WI
Level 5 Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great all the way Around”
Reviewed 15 May 2012

We had a wonderful stay for two evenings at the Westin. The staff were fantastic, friendly, and helpful. The room was perfect. We enjoyed walking the Riverwalk and being able to just walk out the door to enjoy our time in San Antonio. We would have loved to be able to use our NBC Today show coupon but were unable to. Not sure how many rooms were available using the discount. Still had a wonderful time. For the price, it would have been nice to have at least a continental breakfast included.

  • Stayed May 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank JoeyWi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 reviews
Reviewed 15 May 2012 via mobile

I didn't expect much when I arrived in San Antonio but my expectations were soon dashed by my stay at The Westin Riverwalk. The Concierge, David, planned our itinerary and we found him extremely valuable. We were able to see all the sites and experience great restaurants. The staff made our stay a pleasure, from housekeeping to the hotel restaurant, Zocca. I would recommend a visit to San Antonio and this hotel in particular. Great trip!

Stayed May 2012, travelled as a couple
Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 May 2012 via mobile

We found the Westin Riverwalk through an ad on the NBC Today Show. They offered a three day package at a great price so we booked it for our 30th Anniversary. My husband was skeptical about visiting San Antonio but as soon as we arrived he knew we made a great choice. We were greeted warmly, our room was upgraded, and hotel staff did everything to make our stay unforgettable. David, the Concierge, was the best! He is very knowledgeable and was so helpful in planning our daily outings. He made the trip so memorable for us. Other staff like Paris at the front desk, Christina and Kevin (waitress and waiter) at Zocca restaurant in the hotel, Marji at the hotel cafe, and Jami, the front desk Manager, were all superb! This is one trip we will never forget. We hope Westin Hotels offers more great deals like this one.

Stayed May 2012, travelled as a couple
Helpful?
Thank Fran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 May 2012

Stayed for 3 nights to celebrate our anniversary. The staff is great, hotel is really nice, and the restaurant was excellent (had breakfast and dinner). Location couldn't be better, right on the riverwalk, but just away from the bars/restaurants that can get really loud. Blocks to the Alamo and other attractions. HIGHLY recommended.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
Helpful?
Thank kfuofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
2 reviews
Reviewed 14 May 2012

The staff was wonderful. We really want to acknowledge Jose Alvarado, Bell Captain, for his courtesy and help to make our stay so wonderful. Arlene

Room Tip: We loved our room with the view of the river.
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevada
1 review
Reviewed 13 May 2012

We stayed at the Westin Riverwalk this week on a pleasure trip. And a pleasure it was indeed staying at this hotel. Service by the entire staff was terrific. We particularly want to single out a member of the Bell Staff, Jose Alvarado, who was very helpful to us during our stay.

Room Tip: For a good view of the riverwalk ask for room 904.
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank Bernice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manville, Rhode Island
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 May 2012

Hotel was very comfortable ith a great bed ,bathroom was marble with dual shower heads, we had a riverview room that was recommended to avoid street noise, room was still noisy from street traffic. one of my reasons for not giving a 5 star rating was because there was no free wi-fi in the guest rooms,the other is that they charge for everything, bottled water,business computer use , a cash bar inthe room i'm suprised they don't charge for tv, thats ok if you are there on business and charge everything to yur expense account,been there, done that ,now that I am retired I pay for everything. On the plus side the restaurant on the premises,ZOCCA, was excellent, the wait staff was great,they made us feel like special guests every time we went there, the food was also excellent.

Room Tip: rooms on the river side ar a little quieter
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Papalincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Riverwalk, San Antonio

Property: The Westin Riverwalk, San Antonio
Address: 420 W Market Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas

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