A quick note for future guests. The room was wonderful and the staff all very attentive, except for the restaurant. A Sunday brunch turned into a challenge when the not very busy restaurants harried waiter failed to refresh, coffee's and beverages and to not put in my travel companion's breakfast order.
I had gone to the buffet and had a fruit plate while waiting for the kitchen to complete the ordered item that didn't appear for half an hour. When inquiries were made the waiter rushed to the kitchen and then returned telling us the line chef was very busy and he apologized. It was quite apparent the order was never put in, because when it did come out it had none of the garnishes expected. Meanwhile, I was back at the buffet for the scrambled eggs and they had the consistency of powdered.
The waiter didn't charge for my buffet, nor I noticed for the table next to us who had a similarly unsatisfying experience.
Great hotel, great location, not great breakfast brunch.
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin
- The Westin Riverwalk, San Antonio Texas