This is a lovely, relatively well kept property but the staff all seem either completely new or just totally incompetent. Ask the simplest question and get a blank stare... that's if a staff member is even available.
River view rooms offer little to see - even the suites that overlook the river appear to be less than stellar.
Their web site totally misrepresents the amenities offered. I was extremely disappointed to find that they in fact do NOT have a sauna while their web site asserts they do.
Finally, the equipment in the gym was just awful - entirely too difficult to program and fairly difficult to use.
We WON'T be returning.
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin
- The Westin Riverwalk, San Antonio Texas