The best place to stay in San Antontio. Excellent location right on the river walk. Clean and comfortable rooms most if not all have balconies. Extremely comfortable beds.
The room service food is fantastic. I had the club sandwich the tacos and an order of the kids fish tacos and they were all great. 24 room service is a plus. The staff go above and beyond. We had problems with our room service orders due to a computer error and the manager Andrew C. made sure to address correct and compensate for it. As a true hotel manager should. He turned a mistake on their part to an opportunity to develop a relationship with the guest and do his best to win their business. Also want to Give a shout out to Elissa at the front desk who went above and beyond to make sure we were comfortable and liked our room. I wasnt too crazy about the layout of the first suite I had and She took the time to show me an alternate room. She was extremely friendly, professional and prompt!
I will definitely be staying here next time I come back. the one complaint I do have is that there is a room type called a studio suite. I personally do not like it when a hotel uses the word suite and there is not a seperate living and sleeping area. In my opinion that room should be called a "deluxe king" as the bed is still in the living area.
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin
- The Westin Riverwalk, San Antonio Texas