We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great service at the local bar”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Riverwalk, San Antonio
Ranked #8 of 354 Hotels in San Antonio
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service at the local bar”
Reviewed 24 July 2014

Great service from Joe Angel. The bar is right on the river walk. I ordered the skinny margarita (even though I really wanted the prickly pear margarita). Crab cake appetizer is awesome. He also gave us good pointers about other great dining options in the area. Cigars and good beer :-)

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sgsquare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,003 reviews from our community

Traveller rating
    2,751
    848
    239
    102
    63
See reviews for
838
1,123
96
1,323
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,164)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Silver Spring, Maryland
Level Contributor
340 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 24 July 2014

This will be an excellent choice for a family vacation or business -- large clean rooms, very spacious and modern fitness center, and fine Italian dining. Plus, walking access to the Alamo and other downtown shopping and dining options. The large lobby is a nice place to relax with coffee, catch up on work, or visit with colleagues. I truly enjoyed my stay here.

Room Tip: Select a room on the Riverwalk side of the hotel -- balconies are also available.
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review, 26 July 2014
Hello Ron,
Thank you for the kind words and for mentioning how close we really are to all of the great San Antonio sites!

Thank you for staying with us and we hope to see you again soon!

Bill Petrella, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2014

The Westin Riverwalk has always given us the best service I have experienced in hotels. I wouldn’t stay anywhere else when visiting San Antonio. All their staff is very accommodating to your needs. I have had this experience with an employee named Mr. Schlaff. It says a lot to me when I see the same employee(s) working for the same company for many years. Their rooms plus their restaurant has a nice scenery and excellent service. Thank you for giving me such a memorable experience.

Room Tip: Toward the Riverwalk.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank James_Salas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
3 reviews
Reviewed 22 July 2014

We recently celebrated my son's birthday at the Zocca Restaurant. My son had the Crab Parpadelle and says it was the most delicious plate he has ever had. Chef Clarissa complimented a very special and memorable day. The food was excellent and the flavors were a new experience for us. Our waiter Raul was a perfectly groomed upscale man who made us feel special and welcomed. The view of the river from our table was also amazing.

Stayed July 2014, travelled with family
Helpful?
Thank 646Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review, 26 July 2014
Hello Paul,
Thank you for telling us about your experience at Zocca! I'm glad to hear that your son enjoyed his dish. That crab parpadelle is one of my favorites as well!

We appreciate you dining with us and we hope to see you and your family again soon.

Bill Petrella, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Rock, Iowa
1 review
Reviewed 21 July 2014

We stayed with a large group for a conference. Due to the number of students that we had with us we requested adjoining rooms. The hotel was booked but George C. listened to our request and found us the perfect set up. It made a big difference in our trip. The location of the hotel is great and the rooms were very comfortable.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri City, Texas
Level Contributor
12 reviews
3 hotel reviews
Reviewed 21 July 2014

From the time we pulled up to valet, till we pulled out to head home - beginning to end - First Class Service, Hotel, Accommodations - they have it all. Valets are courteous, front desk is helpful, and speedy, bellman awesome, food at Zocca is delectable. Great bartenders, wait staff - I just cant say enough. This as not our first time, we go same weekend in July each year for a long mother daughter weekend. The level of comfort here I just cant describe - you have to see for yourself. Rooms, bedding, housekeeping - there is not a thing I would change. Thanks Westin Riverwalk, San Antonio for your continued excellence.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review, 26 July 2014
Thank you Robin, for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the valets, rooms and Zocca.

We are happy you had a great time while staying with us. We appreciate you staying with us and we hope to see you again.

Bill Petrella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corpus Christi, Texas
1 review
Reviewed 20 July 2014

We absolutely love this hotel. We have stayed here three times. Alex Flores has taken care of us the last two times we have stayed at The Westin Riverwalk. His impeccable customer service has made our visits such a pleasant experience. He continually stretches his efforts to the extra mile to insure that we are enjoying our stay and are comfortable. We look forward to continue to be guests at our favorite hotel The Westin Riverwalk.

As these notes are being reviewed, I hope that Mr. Alex Flores will be recognized for his amazing services and kind customer service. It is gentlemen like himself, that make us loyal customers. We look forward to seeing him at our next stay at The Westin Riverwalk.

Once again, please do not let his efforts go unrewarded.

Sincerely,

Andrew and Janet Jones
(361) 392-1195
andrewray1999@yahoo.com

Room Tip: Corner suite, river view balcony, separate shower/tub, heavenly bed and bath - all a must.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank andrewray1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 354 in San Antonio
4.5 of 5 bubbles 3,561 reviews
Hotel Contessa
#11 of 354 in San Antonio
4.5 of 5 bubbles 3,081 reviews
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#2 of 354 in San Antonio
4.5 of 5 bubbles 1,413 reviews
Show Prices
Show Prices
Show Prices
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
4.5 of 5 bubbles 2,959 reviews
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Downtown
Drury Inn & Suites San Antonio Riverwalk
Show Prices
Show Prices
Show Prices

Been to The Westin Riverwalk, San Antonio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Riverwalk, San Antonio

Property: The Westin Riverwalk, San Antonio
Address: 420 W Market Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Antonio
#3 Spa Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your The Westin Riverwalk, San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing