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“Nice cabins”

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Lakedale Resort at Three Lakes
Ranked #7 of 11 Hotels in Friday Harbor
Certificate of Excellence
Reviewed 21 February 2008

Rented a cabin for a family of four for two nights while attending a wedding in Friday Harbor. Arrived late and keys were waiting for us. Cabin was rustic and very attractive. Kitchen was well equipped. Breakfast for first morning was in refrigerator. The cabins are in a beautiful setting. The resort is close to town.

The only problem was related to heating. The entire cabin is heated by the gas fireplace in the living room. That was fine for the living room, kitchen and upstairs bedroom. The downstairs bathroom had no heat and remained very cold all the time. The downstairs bedroom had a separate electric heater built into the wall. Every time it cycled on, it made a loud rattling noise which made sleeping in that room difficult. I notified the front desk about the problem the first morning of our stay but they did not fix it. So two of us did not sleep well for two nights.

  • Stayed: January 2008
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1  Thank aspen78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 - 451 of 475 reviews

Reviewed 4 January 2008

Four of us rented one of Lakedale's cabins for a cozy getaway on the San Juans. The cabins are great - 2BR, 2BA, nicely furnished, gas fireplace, equiped with a full kitchen, and we could even bring our dog. We arrived late and the staff had left so they just taped a key and friendly welcome note to the lodge door. They also provided a basket of breakfast muffins, cinnamon rolls, Starbucks coffee, hot chocolate and cider mix, cereal and milk on the first day. There are some things to be aware of: the upstairs "bedroom" is really an open loft so has limited privacy, and the lodge is about 4.5 miles from Friday Harbor and more than that from other attractions so don't expect to walk anywhere except on the property (although that is large and quite nice). The breakfast basket doesn't get refilled and the place is not cleaned unless you request it (which we actually preferred).

  • Stayed: December 2007, travelled with family
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1  Thank rachelss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2007

My wife and I have been staying at the Lakedale for many years now. We try and go once a year and rent a cabin on the lake. We have always found this place to be laid back, clean, comfortable, and great. This last weekend was no exception. From the great welcome, to the exceptionally pretty girl who checked us out, it was superb.
Lakedale takes a fairly laid back approach to interefering with their guests comfort and quietness. We found the cabins to be in reasonably good shape for as many times they have been used, and remarkably clean.
The lodge itself is the modicum of beauty, quiet and comfortable this time of year.
I make note of the times of year because this place can best be enjoyed in the "off-season" Rates are way down, and the entire acreage is almost devoid of crowds.
I cannot find any fault with Lakedale, and have always respected the way they do business. Bravo Lakedale, you`ve got fans!
Dave Francis Cabin 2

  • Stayed: October 2007, travelled with friends
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1  Thank DaveFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2007

The paper-thin walls at this property were really a problem. The first night we were there a couple in the next room knocked on the door and complained about our radio playing (about 8 p.m.). The woman said she had been kept awake all night for two nights by previous guests. The radio volume was playing soft music and was not loud at all, but that was our first hint that normal conversation, etc., can be heard in nearby rooms. The rooms are rather small. There was no management presence in the evenings after about 7 p.m. Also, the staff seemed rather cold and not welcoming at all. We didn't feel comfortable at all here. For the price paid it wasn't a good experience, and we will not return to this property again when in Friday Harbor.

  • Stayed: September 2007, travelled with friends
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1  Thank atlaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2007

We stayed at one of Lakedales's Cozy Cabins (Cabin#5) from August 16 - August 19th. We arrived at the ferry terminal around 8am and took the 8:45am ferry from Anacortes to Friday Harbor. We arrived in Friday Harbor at 9:50am and after disembarking we drove to the Lakedale Resort to see if we could check in early, or at least check our bags...well since it was 11am and check in wasn't until 4pm we couldn't check in. When I asked about storing our luggage so we didnt have to leave it in the car all day the woman at check in sounded hesitant and asked how many bags and said she'd "TRY" to find room...but we took that as a no and just headed back into Friday Harbor (about a 5 minute drive), bags in tow.

We returned to the resort around 3:30pm and checked in and got our cabin keys w/no problem. The cabin was BEAUTIFUL! *see my photos posted* Very clean, almost luxurious! Better than we even expected with a kitchen/living room area with a full service kitchen and a gas fireplace & sofa bed in the living room. Also had 2 full bathrooms - one down stairs by master bedroom w/queen size bed and door that led to the back deck and one upstairs near the open loft bedroom with 2 twin beds (great for our two girls ages 6 and 14!) Nice deck out back with 2 chairs and a small table and a picnic table and fire pit down off the deck. We had a nice wooded view of a small lake as well. On the day of arrival we had a breakfast basket in our fridge with individual services of OJ, milk, mini boxes of cereal, a few muffins and cinnamon buns, packets of oatmeal, spiced cider, hot cocoa. Interesting to note they do NOT refill the breakfast basket after your first day. Also, I would suggest buying bottled water as there was a sign inside the kitchen cabinet about their resort failing a recent water quality test. The note said it was not cause for concern, no need to boil water, but I decided better safe than sorry and got some bottled water, and also bought a bag of ice from the General Store there on site. The general store was small, but adequate having most of the essentials one might need.

Cabin #5 also had a "memory book" that a prior guest had started and left on the living room table. It was so neat to see memoirs of other guests and my 13 yr old daughter and I even added an entry of our own.

There is a screened in gazebo between cabins #2 and #3 that houses a hot tub for use by cabin guests. It is supposed to be open 24/7 but was closed for "cleaning" on our 1st night there. I inquired at the front desk the next day and they said it had to be cleaned and refilled and therefore was closed but would be open the rest of our stay, and it was. We enjoyed it on night #2, had it all to ourselves...one note however, watch what you say and how loudly you talk while in there, voices carry quite a bit!

Also, if you want fresh towels on a given day you need to put your old towels outside the door in a laundry bag provided by 12 noon and they will replace it with a bag of new towels. Otherwise there is no housekeeping on a daily basis, unless you request it.

The Lakedale Resort was very beautiful and serene, absolutely wonderful! Only complaint was the water issue and the outside trash can was full upon arrival and I had to ask twice for it to be emptied before it was. That and the lobby/reception desk was not open 24/7. It closed before 10pm at night so if you had an emergency there was a phone outside the lobby door you could use (which was good because there was NO CELL service for us while there)

  • Stayed: August 2007, travelled with family
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4  Thank BeJoHowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2007

Staying in one of the 3 canvas cabins was fun, but it didn't completely meet my expectations. The experience could have been improved, and I hope that someone at Columbia Hospitality, the owners of this property, act on the feedback that I've provided.

First of all, and this is not made clear AT ALL on their website, Lakedale Lodge and their cabins are separate from the canvas cabins and the campground, where people pitch their own tents or bring RVs. The lodge/cabins are one world, and the campsites (including the canvas cabin we stayed in) are another. And yet their website makes it seem like they're all one big, happy family. There weren't a lot of RVs when we stayed, but there were a few, and they were HUGE. It just seems so wrong to see one of those out in the woods.

Lakedale needs to do a better job differentiating the lodge (fancy, think Willows Lodge without a nice restaurant/spa attached) from the campgrounds. They're RIGHT next to each other, but very much separate. The lodge employees don't seem to be very friendly toward us lowly campers, either. We walked into the lodge when we arrived because we weren't sure where we were supposed to check in, and they pretty much ignored us, and sounded confused when we said we were checking in. When we clarified that we were checking in for <i>camping</i>, and they told us where to go to check in. We drove further down the dirt road and realized that check-in was at the general store. This should probably be made more clear in the reservation confirmation that Lakedale Resorts emails to you, because the signs on the property are not very clean as to where you check in for camping.

The people who run the campground were VERT friendly, at least, and signed us in quickly, giving us some tokens to use for the showers (we got 4; each one is good for 5 minutes of showering before it turns off, so buy more if you think you're going to spend more time in the showers) and lanterns. Then we drove up the road to our site, and found our cabin. We accidentally walked into someone else's because the sign on ours was facing the wrong way. Oooops! It looked like it had been vacated that day, though - there were no belongings sitting around, which is probably why I thought it might be ours. Haha, I wondered why the bed wasn't made! We quickly realized that this wasn't ours and found the right one.

The canvas cabin we booked was pretty cool! It was really big inside - it's basically a big canvas tent reinforced by cables and wooden beams, with a big comfy bed inside as well as some chairs and a table. We were provided with a couple of lamps and a flashlight so we could walk around in the dark, to the bathrooms or wherever. We had a fire pit with a couple of plastic Adirondack chairs to sit on. That was great, because it was COLD at night. I'm glad I brought some firewood. However, I was expecting real Adirondack chairs instead of plastic ones, for the price we were paying. Also, there was a LOT of dust under the bed and tables - obviously whoever cleans these things in between guests is not doing a very thorough job. Everything else was really clean, so it was bizarre seeing a thick layer or dust under the bed, chairs, and tables - it was pretty obvious, even by my lazy cleaning standards.

The canvas cabins are indeed a short walk from the bathroom/shower house, which has 3 bathroom stalls and 3 showers. This is not enough for the 8am rush when everyone is waking up and wanting to shower at the same time. My advise is to shower in the evening, when the bathrooms and showers are desserted. There was also no toilet paper in ANY of the bathroom stalls at 9am. The bathrooms are cleaned between 11 and 1 each day. I think they may want to clean them twice a day so people aren't inconvenienced by a lack of toilet paper. There are supposedly portapotties scattered throughout the campground as well, but I didn't see any of these during our stay. The men's bathroom was disgusting; the women's was clean but just needs more TP than what is supplied.

In regards to the campground itself, there are too many sites crammed together. There isn't much privacty at all. We could see the 2 other canvas cabins, which were both within 50 feet of ours, and 3 regular campsites just from inside our cabin when the windows were open. It just seemed really crowded. There <i>was</i> a nice, open space in front of our cabin, which overlooked the lake with the lodge on the other side, but there was still a lot of noise from all the people on the other 3 sides of you. It quieted down at night, though, so that's good. I don't know that there is any 'quiet hour' policy, but people seem to at least have the common sense to do it themselves.

My complaints may seem minor - some dust (who cares! you might say), a crowded campground, and a disconnect between the lodge and the campground? I expected better from Columbia Hospitality. I would probably be a lot more satisfied if they charged less - maybe under $100/night? It just seems disappointing when you factor in the price of $125/night. If it were maybe $50/night, twice the price of a regular campsite, I would be ecstatic! What a great experience! But we paid almost 3 times that much, and for that price, there's a lot that disappoints. I'm just glad I didn't spring for the "deluxe" experience, which is $170/night for souvenier sweatpants and sweatshirt, aveda bath products (I just bring my own anyway!), ingredients for s'mores (we brought our own anyway), a one-hour boat rental (we did this for $6), and 2 fishing poles with bait and licenses (we don't fish). I really don't see how that's worth an extra $45/day! I'm glad we just got the basic package and brought our own stuff.

Alterately, for the current price, just iron out the kinks - sweep under the furniture once in a while, space out the campsites so people who are paying a premium for the canvas cabins actually get a peaceful, serene experience instead of thinking they're in the middle of someone else's party. Clean the bathrooms more often, and/or maybe have bathrooms/showers in more than one area. Include more information when you email the reservation confirmation so people who are camping know where to check in. Maybe include the canvas cabin campers in the complimentary continental breakfast offered in the lodge every morning?

It seems like the canvas cabin campers have been neglected by the people who run Lakedale Resort, only because it's so Lodge-centric. It might make sense to just separate the Lodge from the campground and not try to pretend like it's one big, happy operation, because it's distinctly separate. The people who run the campground are REALLY great, friendly, and helpful. But the canvas cabin is in some kind of weird no-man's-land. Is it part of the Lodge? Is it part of the campground? I guess it's the latter, but you don't really find that out until you get there!

Anyway, it was a good experience, but one that could have been improved. It's a great option if you want to go camping, but don't have your own gear. (I would recommend renting gear from REI and staying at a much cheaper campsite instead!) I hope Columbia Hospitality can encourage their partners (or whatever the relationship is) at the Lakedale campground to pay attention to the details of the canvas cabin camping experience, or work out some alternative pricing so that the accomodations in the canvas cabins are more in line with what you're paying for them.

  • Stayed: August 2007, travelled with family
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5  Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mdc43, Manager at Lakedale Resort at Three Lakes, responded to this reviewResponded 22 August 2007

A number of the mentionned negative items were most insightful. Some of them were in the process of being addressed, and some were new to us. In either case they have been taken very seriously and fixed. We now have cleaning four times a day, found a way to clean the dust under the beds (the wood prevented us from cleaning properly, but that is all fixed now). These four canvas cabins have only been opened since June 15th, and we have learned a lot from our many guests about how to improve. We hope to add more next year and to keep improving.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2007

Great campground BUT !!! we stayed here for 5 years several times each years this year stayed 4 times and 4 times noisy drunken campers until 3-4 am ,no action from managers after complaints and seemingly no security

  • Stayed: August 2007, travelled with family
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2  Thank G-cycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lakedale Resort at Three Lakes

Address: 4313 Roche Harbor Rd, Friday Harbor, San Juan Island, WA 98250-9754
Region: United States > Washington > San Juan Islands > San Juan Island > Friday Harbor
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Friday Harbor
Price Range: £151 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lakedale Resort at Three Lakes 3*
Number of rooms: 112
Official Description (provided by the hotel):
On 82-acres, with three spring water lakes, Lakedale Resort at Three Lakes is an ideal San Juan Island getaway. Easily accessible by ferry or floatplane from Seattle, Lakedale Resort is nestled between Roche Harbor and Friday Harbor on San Juan Island, Washington. It’s a one-of-a-kind experience and a breath of fresh air – literally.Lakedale Resort features a variety of accommodation options, including a 10-room lodge, real log cabins, canvas cabins for a fabulous glamping experience, and camping. Lakedale Resort near Roche Harbor and Friday Harbor is also a great destination for teambuilding, meetings, and retreats, providing you with an inspirational setting to achieve your goals. Your group will enjoy the many activities that Lakedale has to offer including swimming, fishing, and canoeing on one of our three lakes. Or imagine taking over the lodge for your wedding and having your ceremony overlooking Fish Hook Lake! ... more   less 
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Also Known As:
Lakedale Resort At Three Lakes Hotel Friday Harbor
Lakedale Resort At 3 Lakes
Lakedale Hotel San Juan Island
Lakedale Resort San Juan Island
Lakedale Resort At Three Lakes Friday Harbor, San Juan Island, San Juan Islands

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