I was dismayed at my recent stay with Roche Harbor Resort. The room was filthy with spiders, cob webs with insects in them, trash under the bed, trash under the cushions of the couch and chairs and behind the furniture. Improper lighting, as in several of the lights didn't work including the light outside of our door. Black mold growing in the shower. Maid service needs to be revamped especially when we have to call and ask for the place to be cleaned and for toilet paper. Mind you they never did vacuum or make the bed our second day there. We were told that they were short-handed. Is that a good excuse for poor customer service?
- Official Description (provided by the hotel):
- San Juan Island historic resort nestled along the shoreline. Guest amenities include marina, three restaurants, kayaking, whale watching, full service spa, pool, playground, bocce ball, tennis courts, and nature trails. Resort center has complimentary wireless internet for all resort guests. Some (not all) of our rooms have microwave, coffee service, refrigerator, and air conditioning. ... more less
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- Also Known As:
- Roche Harbor Hotel Roche Harbor Village
- Roche Harbor Village Hotel
- Roche Harbor Village Resort
- Roche Harbor Resort Friday Harbor, San Juan Island, San Juan Islands