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“Beautiful Location”

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Four Seasons Resort Rancho Encantado Santa Fe
Ranked #6 of 60 Hotels in Santa Fe
Certificate of Excellence
Arkansaa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful Location”
5 of 5 bubbles Reviewed 9 July 2014 via mobile

We stayed four nights and the resort is beautiful. The service was outstanding and the staff were wonderful. Our suite was great with indoor and outdoor fireplaces and a beautiful view from our patio. The only downside was the restaurant which was fair. It was okay, but not worth the money. Otherwise our stay was perfect.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sgunne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 12 August 2014
Greetings from the Land of Enchantment,

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Rancho Encantado! It pleases me immensely that you were able to enjoy our beautiful resort. However, I hope you will accept my apologies for the challenges that you encountered during your stay, in regards to your meal at Terra Restaurant. Please know that the appropriate discussions have taken place in order for us to ensure that our guests are completely satisfied with their experience.
I am glad that you had an amazing experience with our staff. We are very proud of our employees who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. I will share your comments with our Terra and Guest Services Team, as there is no greater motivator than the praise of a “job well done”.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Kindest regards,

Cindy Racco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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774 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
London, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 July 2014 via mobile

We stayed for 5 nights June 30 - July 5, 2014. A superb resort in all regards. Excellent service and staff. Nothing but great Four Seasons service. Terra, the restaurant is great. The hotel is located 15 minutes from Santa Fe in the foothills. Shuttle service is provided all day/evening.
This hotel goes out of its way to impress. Understated, casual, but excellent all at once. The gym, pool, in-room dining, friendliness of staff, restaurant, were all tremendous.
Santa Fe is wonderful. Part mountains, part desert. Very scenic. Fresh air, big beautiful, blue skies. Great sightseeing. We hiked and biked. Others enjoy the art galleries or opera, which are world class. A great destination!

Stayed July 2014, travelled as a couple
Helpful?
5 Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 12 August 2014
Dear Rob K,

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Rancho Encantado!

We are so pleased that you enjoyed your visit - everything from the gym, pool, in-room dining, and friendliness of staff. Thank you for the extremely kind words! We agree that Terra Restaurant and Chef Cooper and terrific, your thoughtful comments are truly appreciated and I will certainly pass them on to our staff. We are always extremely delighted to hear such positive feedback from our guests. Here, just outside of Santa Fe, the combination of foot hills and high dessert are spectacular! I agree the hiking and biking are amazing choices and we hope you'll come back and see us for the Opera and galleries you spoke of, we think we are a well-rounded destination; a little something for everyone!

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Warmest regards,
Cindy Racco
General Manager
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Ventura
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 July 2014 via mobile

Just finishing up a great stay here. This is our third time back and we wouldn't stay anywhere else in Santa Fe.
Great views, great food and drinks, relaxing and still close to the plaza.
Oh, and the rooms aren't rooms! They are sweet, warm casitas with lovely private patios!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Panda5420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 24 July 2014
Dear Panda5420,

I am so glad you enjoyed your visit to Four Seasons Resort Rancho Encantado! I am especially happy to hear that you loved your casita, we think they are pretty special as well. Some of our favorite features are the heated bathroom floors and the 100 gallon soaking tubs. Thank you so much for the great compliment, "We wouldn't stay anywhere else in Santa Fe!” That means a lot to us, as our entire staff takes much pride in a job well done! We are particularly thrilled you have joined us on multiple occasions and glad we can be a part of your travel family. I hope you will have the chance to come back to the Land of Enchantment and I will have the opportunity to personally greet you. Again thank you so much for your kind words.

Kindest Regards,
Cindy Racco
General Manager
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Golden, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

I was very fortunate to partake in the resort's first ever tailgate dinner for the Santa Fe Opera opening night 2014. What an incredible experience. Our group of ten people were shuttled to the opera house for a backstage tour beforehand and then escorted to an incredible setting in a tent in the parking lot. The tailgate party is quite a legend for opera goers and the Four Seasons staff and chef Andrew Cooper did not disappoint for their first time. We were served a four course meal based on the opera (Carmen) along with a glass of champagne, a signature cocktail, and some incredible wine. The whole experience was unbelievable and I highly recommend the package. An incredible event for opera lovers.

The Four Seasons Rancho Encantado property is perfect in every way - the casitas are comfortable, quiet, well stocked, and have gorgeous views. The staff is top notch for service and will accommodate any request. I was also fortunate to have one of the best massages I have ever had at the spa. They are very dog-friendly also. Be sure to position yourself at the outdoor fire pit for a sunset cocktail.

This place is very special to me.

Room Tip: Choose an upper level casita for stellar views and sunrises/sunsets.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 7 July 2014
Greetings from Santa Fe!

I am thrilled beyond words to read that your Opera Tailgate experience with our amazing Chef Cooper here at Four Seasons Resort Rancho Encantado exceeded your expectations! As you mentioned our Opera nights are legendary and have become a yearly tradition with some patrons. We have an amazing partnership with the Santa Fe Opera and having such luxuries as back stage tours and tailgate parties are what make the Opera Season so special! I completely agree with you that our casita's are comfortable and cozy, especially with the fireplace, as well as our service being top notch. Our staff takes great pride in what they do, and I will definitely pass on your kind words to our staff. We consider all of our guests as friends of the resort and I would love to personally greet you on your next trip to Santa Fe.

Sincerely,

Cindy Racco,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Massachusetts
Level Contributor
484 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We were here for 5 nights and loved it! Each casita is private, has beautiful views, fireplace, large tub, shower, comfortable beds, patio with table and lounge chairs! We were here for a business program and the food that was prepared for us was excellent - they took great care of us, the staff at the resort is wonderful!

Thank you for a wonderful stay!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhodymom2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 7 July 2014
Dear Rhodymom2012,

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, the beds, fireplace, tub and more to the food in Terra Restaurant! And especially important to us, our service! Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Sincerely,

Cindy Racco,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 June 2014

The resort is a little ways from town, but we never felt like leaving because we enjoyed our casita (#59) and the facilities so much. The service was impeccable, especially for in-room dining. Our casita was luxurious, spacious, and very private, and it had a lovely sunset view. The pool is very nice, with a full service for food and drinks. The fitness center is minimal but has a little of everything. We didn't use the spa or yoga room. The restaurant and bar are very good with a nice variety, so you don't have to go to town. We did find the southwestern and Mexican dishes to be very bland, which was disappointing for being in the land of Hatch chiles. Overall it's difficult to find fault with any part of it; it was a marvelous place to spend our romantic and peaceful honeymoon.

Room Tip: Sunset casita #59 is at a higher elevation, has an enclosed patio, and a great sunset view. It'...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valerie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 7 July 2014
Dear Valerie,

Thank you for taking the time to write a review on Tripadvisor following your recent stay with us. I am delighted that you enjoyed your time with us and I appreciate your feedback. We are so pleased to hear that you were able to enjoy our beautiful pool and amazing views! Our resort is the perfect destination for a relaxing and luxurious honeymoon getaway, Congratulations! I am very pleased you enjoyed Terra Restaurant & Bar, I will pass on your kind words as well as your suggestions to our Chef and kitchen staff! We are very proud of our employees who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. I will share your comments with the rest our team, as there is no greater motivator than the praise of a “job well done”. Thank you again for taking the time to share your impressions from your visit. We hope that we have the opportunity to personally welcome you back to the Four Seasons Rancho Encantado Santa Fe in the near future.


Warmest Regards,

Cindy Racco,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 June 2014

We have been to Santa Fe on several occasions and stay within walking distance of the plaza, but this time we wanted to do something different. Looking for a little more privacy and peace, a nicer spa, better food, room etc. We opted for The Four Seasons, as they are known for all of these things.
We were not disappointed.
It's still very close to the plaza, but I can't compare it with any other spot in Santa Fe. It's just lovely. The rooms are actually casitas with fireplaces, huge bathrooms and outdoor seating areas (perfect for listening to an afternoon rain shower or watching a lightening show.)
We did a hike nearby that had a waterfall, can't recall the name. Also, toured a wonderful 600 year old pueblo village.
The spa is very much a Four Seasons spa. Beautiful, private outdoor hot tub followed by a relaxing massage.
The staff was warm and friendly, to be expected at this sort of place.
Loved the outdoor fire pit at sunset and unique drink menu.
It was just what we were looking for and I found myself thinking about when we could get back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiffany G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 4 July 2014
Greetings from the Land of Enchantment!

I am so pleased to hear about your wonderful stay with us here at Four Seasons Resort Rancho Encantado! We have an amazing staff and I am thrilled to hear about the great visit you had at the spa! We are all very proud of our staff who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. Our casitas are quite gorgeous and the peacefulness of the surroundings do lend themselves to a relaxing and truly memorable stay, I have always thought the addition of the fireplaces and 100 gallon tubs are just a few of the unique features that make our rooms special. Thank you for your kind words and I hope to be able to personally greet you on your next visit to the City Different!

Sincerely,


Cindy Racco,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Property: Four Seasons Resort Rancho Encantado Santa Fe
Address: 198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#5 Business Hotel in Santa Fe
#11 Romantic Hotel in Santa Fe
#12 Family Hotel in Santa Fe
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort Rancho Encantado Santa Fe 5*
Number of rooms: 65
Official Description (provided by the hotel):
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 
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Also Known As:
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe New Mexico

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