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“So Disappointed!!”
Review of El Rey Court

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El Rey Court
Ranked #23 of 60 Hotels in Santa Fe
GreenLeadersGold level
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“So Disappointed!!”
Reviewed 20 October 2010

After reading all the glowing reviews, we were extremely disappointed in this motel. Yes, it's old and the grounds are certainly unique and probably charming when in bloom. However, the room was simply old and run down. Bedding was dingy and worn, as was the carpet. The room was very dark and worn. The bathroom was grossly outdated. The electrical outlets were limited and extension cords were being used. Even for those who like and appreciate "old & charming", the price for this room was ridiculous! When we expressed our disenchantment upon checkout, we experienced complete disinterest. We would never recommend this motel or stay here again.

  • Stayed October 2010, travelled as a couple
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Helpful?
3 Thank havapekes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cerrillos, Owner at El Rey Court, responded to this review, 22 October 2010
I would like to respond to the review of October 20,2010, "So Disappointed". A photo of the accommodation that was reviewed can be seen on our website under the title of "Accomodations" and then under the catagory of "Traditional". The photo is of the two-bedded accommodation which we think is very lovely and charming. We are sorry that these guests did not agree with us and the other guests who have enjoyed this very same accommodation. We would have been happy to offer an alternative accommodation for their two night stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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776 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
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English first
Atlanta, Georgia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 October 2010

We generally only stay in B&Bs and small places, so i was reluctant to stay in a motel, but could not find another place that worked. This place is unusually lovely and warm for a motel. It is pretty to walk around - with tile work and pretty garden areas. Nice pool. Very friendly staff. Nice breakfast, too. I would recommend even if you usuually stay away from motels. Tip - if you don't like traffic noise, ask for a room in the back; it is on a busy road. It is also about 8 minutes from the downtown Plaza shopping area.

Stayed October 2010, travelled as a couple
Helpful?
Thank LaurafromAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas Texas
Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 October 2010

The El Rey Inn is just perfect. Quaint, beautiful, clean and friendly. We stayed a couple nights in early October and the grounds were very pretty. Our room was really nice with everything we needed. The breakfast is nothing short of lovely - with the table settings and the classical guitar music playing, very calm and inviting. the workers were all above average kindness. There is a a realy big beautiful pool with a seperate hot tub / Jacuzzi which is in it's own room. There is also the largest hot tub I've ever seen, it was really deep and nice and hot - this one is set with an open sky, sitting area for several people and a fireplace! Gorgeous. There is a sauna in this area too. You can walk to restaurants and everything is within a couple miles. While there, drive the enchanted circle if you can, breath-taking!

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
Thank Ridermp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2010

What a great place to stay when you're in Santa Fe!!! My wife and I had spent a hectic couple of weeks touring the mid west and we chose Santa Fe to 'chill out' for a few nights. We chose this place - mainly because of the good reviews - and we are so glad we did!!!! Everything about the place shouts western hospitality. From booking in to checking out, the staff couldn't have been more helpful. The rooms are cosy and clean, the gardens neat and relaxing, the swimming pool warm and inviting!!!!!
The only gripe most people seem to have is that it's quite away from the plaza. Well, yes it is, but it's only a short drive downtown and there is plenty of parking, but the easiest option is to take a bus. There's a stop right outside the hotel, so my wife and took the bus downtown. (As were both over 60 it was only 50 cents for a return ride!!!! Great value.)
If I were to return to Santa Fe, I would certainly stay there again.

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank jaffathecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 October 2010

I've stayed at different places in Santa Fe over the years ... I've now found THE place I'll come back to. The El Ray Inn is conveniently located on Cerrillos Road & is easy to find. I love the "motor inn" style of the property, and the grounds were beautiful! Every staff member I encountered was most pleasant & courteous. The rooms were very comfortable; had large bathrooms with double sinks. The hot tub was fantastic! The continental breakfast was excellent, and the dining area was lovely! I will recommend this property to anyone I know that's going to Santa Fe!

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
Thank hdrider2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chapel Hill, North Carolina
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 October 2010

I spent 5 nights with my elderly mom in a suite (#62) at the El Rey. We had 2 rooms, a bedroom with a king bed and a sitting room with kitchenette, table, a queen murphy bed and a gas log fireplace that didn't ignite when I idly experimented (it was still hot outside). The bathroom was tiled and just big enough. The motel and grounds are a bit threadbare, but popular for the price in overpriced Santa Fe. Our suite, though funky, was a lot of space for $171/night in this town. If I could have found something more upscale for less than another $100 per night, I definitely would have taken it, not being wowed by the romance of an old motel on Rte. 66. I understand that the El Rey is still family owned and run, and the service was excellent, from a hairdryer being instantly provided to the door after a call for help when the one in the room didn't work, to a series of valuable suggestions about where to eat, how to get places, where my mom could get her hair done, etc. But the room was a bit moldy smelling and dark, the couch had to be moved and the rug unsnagged every time the murphy bed came down, the curtains didn't cover the windows opening onto the courtyard in the sitting/bedroom, the AC was rather loud with byzantine controls. We could hear our neighbors' TVs, conversations and plumbing, which varied from companionable to irritating. The breakfast was continental plus hard boiled eggs, and quite crowded. The location, about halfway between the Plaza and the edge of town, turned out to be pretty convenient. So all in all a mixed bag, recommended only with caveats.

  • Stayed September 2010, travelled with family
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Helpful?
1 Thank Elana_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falkirk, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2010

We booked this motel on the basis of previous reviews and found it to be very pleasant indeed. Our room was small and if we were to go back would definitely book one of the larger suites. The room was very clean and the staff were very friendly, especially the couple who serve in the breakfast room. The continental breakfast was very nice and the breakfast room is really lovely. Overall, a real gem on Route 66

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank gilmac51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Rey Court

Property: El Rey Court
Address: 1862 Cerrillos Rd, Santa Fe, NM 87505
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Santa Fe
#12 Romantic Hotel in Santa Fe
#14 Family Hotel in Santa Fe
#20 Business Hotel in Santa Fe
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — El Rey Court 2.5*
Number of rooms: 86
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Also Known As:
El Rey Hotel Santa Fe
El Rey Inn
Santa Fe El Rey Inn
El Rey Santa Fe
El Rey Court Santa Fe, New Mexico

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