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Inn on the Alameda
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Reviews (2,588)
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1,996
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All reviewswine and cheesecanyon roadhappy hourquichewine hourfree parkingbreakfast buffetevery afternoondeluxe roomshort walkart galleriesperfect locationwithin walking distanceshuttle servicean easy walkprivate patiowonderful stay
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1,918 - 1,923 of 2,588 reviews
Reviewed 30 December 2013

The hotel staff was extremely accommodating, and the common areas of the hotel were warm and inviting. The daily breakfast was more than adequate. The location is excellent, within walking distance to all of the galleries, shops and restaurants. Our primary issue with this hotel was the terrible room we were assigned. The room was small, with almost no walking space around the bed, ceilings were very low, and the bathroom shelf was supported by cheap brackets that one would use in the garage. The room felt like a cheap hotel. When we mentioned our displeasure at check-out, we were told that we were given a lower grade room because we had booked through a third-party, specifically Hotels.com. Fortunately, our visit was all about the art, so we spent little time in the room.

  • Stayed: October 2013, travelled as a couple
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11  Thank gring0mama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina G, General Manager at Inn on the Alameda, responded to this reviewResponded 2 January 2014

Thank you for appreciating our excellent location. October is our highest occupancy month of the year so it sounds like we did not have the option of offering you a larger room. While it is not our practice to give the smallest room on the property simply by virtue of a guest booking on line, the issue with booking through some of the on line agents is that we do not have the opportunity to contact you to give you any information regarding the room you have booked. It is the practice of the Inn to confirm every reservation with details so that our guest knows exactly what to expect before arrival. Unfortunately we were unable to do so in your case as no contact information was available with the reservation. We strongly advise booking directly with the hotel for the best experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

My husband and I just spent a week at this Inn over the Christmas holiday. The entire staff is outstanding - friendly and helpful beyond expectations. Chef Jan produced a wonderful authentic New Mexican Christmas Eve Buffet. Location is perfect for walking to most attractions and the Happy Hour is a great way to end your day. Thank you for an extraordinary experience!

Stayed: December 2013, travelled with family
Thank anonymous60992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina G, General Manager at Inn on the Alameda, responded to this reviewResponded 2 January 2014

How nice to hear how much you and your family enjoyed our excellent staff, thank you for taking the time to share your experience. This was our first Christmas buffet, so glad you were pleased.

Best Wishes for a Wonderful New Year and hoping it brings you back to the Inn.

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Reviewed 26 December 2013

This inn is soooo romantic ...
The room needed a little more lighting, but everything else was wonderful.
we couldn't eat dinner at the inn, as they were fixing the kitchen. But breakfast was wonderful.

  • Stayed: December 2013, travelled with family
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Thank deAnda02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina G, General Manager at Inn on the Alameda, responded to this reviewResponded 2 January 2014

Thank you for taking to time to share your enjoyment of the Inn with others. Unfortunately we did have to close the kitchen for 1 night while we made a necessary floor repair. I certainly hope you can enjoy our menu on your next visit.

We are in the process of replacing all lighting with LEDS which actually will provide a better quality of light while saving energy.

Hope to see you back at the Inn on your next trip to Santa Fe.

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Reviewed 24 December 2013

I stayed here again as I always do when I travel to Santa Fe. This time I had a deluxe room with a fireplace. It was Room #157 and it was lovely and quiet. It had a small patio and was located on the first floor. I didn't use the patio since it was winter. The inn was wonderful and the service was excellent. Each night I took the shuttle to a different restaurant. I called the inn when I was ready to be picked up and the shuttle was right on time. I've stayed at other places in Santa Fe, but this is the best. The staff is wonderful and the front desk is very helpful. I will definitely come back. Congratulations to Christine and her staff!

  • Stayed: December 2013, travelled solo
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Thank susie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina G, General Manager at Inn on the Alameda, responded to this reviewResponded 26 December 2013

After some very long holiday work days your enthusiastic review put a big smile on my face, thank you so much for taking the time to share your enjoyment of the Inn and our exceptional staff. I look forward to visiting with you on your next stay.

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Reviewed 19 December 2013

Have stayed here several times and with each visit it gets better. Free parking. Diane at the front desk is so personable and knowledgeable. She takes the time to assist you. The full breakfast has a lot of choices and very good. It's complimentary along with happy hour from 4-5pm. Will be going for christmas week and will go up canyon drive for the farolitos walk at dusk, then to midnight mass at the cathedral. The hotel has been nicely renovated. We will be staying in a casita with a fireplace. We've stayed in a room on the ground floor with two double beds with an enclosed patio, which was very nice.

  • Stayed: December 2013, travelled with family
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1  Thank ddrives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina G, General Manager at Inn on the Alameda, responded to this reviewResponded 26 December 2013

We are thrilled to be your favorite place to stay in Santa Fe, and appreciate your taking the time to share your experience with others. We look forward to making your next stay the very best.

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