My hubby, my sister and her husband and I made plans to stay at the Sage House last year based on the really nice online pics of the place. Sis and Bro-in-law had never been to Santa Fe, so we knew that the location of the Sage House was ideal for accessing the Plaza area by foot (it's REALLY close) and that it had parking for our cars (or so we had thought on the plural "cars" part. We were driving in from different areas of CO to meet up there). I guess from the pics and even Google mapping it, I had thought that the house itself was removed from the AdobeStar Inn area. However, when we got there, we soon realized that people staying in the more expensive rooms at the ASI also had two parking spaces reserved for them in the same parking area of the Sage House. We managed to squeeze both of our cars in the one spot designated for us and then at times when no one was parking for one of the other rooms. It wouldn't have been a big deal if we could have parked on the street, but you can't around there. So, right away our trip started off with some creative scrambling around.
I would agree with many other reviewers that the house seemed shabby for the price and upkeep was not on a high priority list - for the grounds, string lights on the house and it being dusty on the inside. I am not a snooty person and am pretty relaxed, but this did bother me a bit. The living room with fireplace was nice (FYI bring your own wood. They charge for the wood that's there), as was the kitchen. Both bathrooms were fine, although there were light bulbs that needed to be replaced and there was some steam gadget or the like in the master bath shower that did not work. I personally don't like waterfall shower heads because there usually isn't enough water pressure, as was the case with this one. Never felt I was clean enough.
Things I would change to the house itself:
1. Use a tablecloth - The dining room table has slats on the top (Southwestern style) and while quaint, lends itself to crumbs falling between the cracks, which we noticed while opening the table drawers. This was BEFORE we ever ate anything, so it tells you that no one had cleaned this up from the previous guests. Maybe a tablecloth would be an inexpensive option rather than replacing the table?
2. Splurge on better linens! - We found holes and overall wear on the linens, not conducive for paying guests, let alone guests who would visit for free (see pics). Just some nice white or ivory ones, like most hotels?!
3. Stabilize the twin beds - when we broke apart the twin beds that make the king in the main bedroom, they kept sliding around the hardwood floor if you would turn to your side, etc. while you slept. Kind of made sleeping a little scary [think a possible bumper car scenario]. Rubber pads on the bottom of the bed feet would do the trick.
4. General maintenance - As mentioned before, better cleaning is DEFINITELY needed for this place. While moving the aforementioned twin beds, we found a carpet that wasn't vacuumed in a while and coins (none were taken). The armoire had more shabby linens just folded and thrown in. In the hall closet, there were odd items like a foam mattress pad and wrapping paper just tossed in like they were meant to be there. (see pics).
5. Hello? Is anyone here? - Wow! We saw NO ONE until my sister went to try and pay for their half of the bill. Then she finally found a crabby woman at the "reception desk" who blatantly asked her "who are you?" instead of a Good Morning and my sister had mentioned that she was a paying guest at the Sage House and needed to pay their half of the bill. Yikes!
It's too bad that the people who operate this do not do a better job of it or at least are available for their guests to service things like missing light bulbs, etc. It would be such a cute place to visit if the proprietors were a little more Type A clean and friendly....I am picturing Aunt Bea (from the Andy Griffith Show) on a caffeine high.
Of course all hotels and B&Bs are subjective, but I think that the owners of AdobeStar Inn and Sage House need to do a better job for their customers.
Thanks for reading my $0.02.
- Also Known As:
- AdobeStar Inn Santa Fe, New Mexico