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“Relaxing Hotel!” 5 of 5 bubbles
Review of Hilton Santa Fe Buffalo Thunder

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Hilton Santa Fe Buffalo Thunder
Ranked #21 of 60 Hotels in Santa Fe
Certificate of Excellence
los angeles, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Relaxing Hotel!”
5 of 5 bubbles Reviewed 2 December 2013

We stayed in the Enchantement suite on 6th Floor. The service was excellent, and the Hotel was clean throughout. We had our luggage carried to our rooms and our vehicle valet. We also ordered room service several times and it was delivered quickly. We used the business center to print out some documents for free. I recommend hitting the bar downstairs and the Red Sage restaurant for a fancy dinner. i was impressed by The bartender who was quick getting our drink orders and even made a Latte for my mother-in-law since the starbucks was closed. My only complaints are that the bed could have been more comfortable for a suite and that the starbucks had odd hours and closed early. Other than that this hotel really is a 4 1/2 stars. I recommend it!!!

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
4 Thank Marina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,045 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
5 of 5 bubbles Reviewed 2 December 2013

Buffalo Thunder is a very clean neat hotel, From the minute you walk in the lobby it shines. It has a strong culture theme of the area and the displays are nice. We were very pleased with the people. Very friendly. We have started planning our next trip there. And the Casino is much better than any I have been to in Vegas!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 November 2013

The staff was friendly and helpful, and our room was clean with great amenities. However, the carpeting showed some wear, and the pool locker room had plaster broken off of the walls. The service and food at the main restaurant (Red Sage) were below my expectations, especially for the price. The chefs appeared to be overwhelmed and the food was not coming out of the kitchen expeditiously. The wait staff were helpful, but also appeared to be stretched. Although my main entree was excellent, the sides, especially the Papas Bravos, were only average. I saw no healthy choices among the sides. The vegetables that were offered were wrapped in bacon, which put them in a less healthy category. The dessert was excellent.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orwigsburg, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

We booked 3 nights and decided to leave one day early as the weather turned foul and we wanted to move on. We made that decision on the second day and had anyone informed us at check-in there was a penalty for early departure we would have told them the night before.Imagine any casino hotel charging a guest who has stayed and played for two days a $fine for leaving a day too soon. It does not happen. Well,the Hilton and the casino are separate entities and Hilton charges for early departures without a 24 hour notice. The desk clerk wanted to charge me the whole day. the manager on duty dropped it to $50 and after I informed her that I would not pay it she dropped it to $25. We almost agreed to that but then my husband told her that he was not willing to pay anything as he should have been told of this policy and that people leave casino hotels early all the time. When he was again informed that the corporate policy of Hilton and the separation of ownership of hotel and casino within the same building complex, he told the manager that he would not check out but sit in their beautiful lobby and be annoying and obnoxious but below the level of criminal. Finally the penalty was waived but we were informed that special notes were going to be put on our Hilton Honors records.

The hotel was beautiful and our junior suite was clean, comfortable , and really very nice. Enjoyed the food and the casino.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank lyndaab46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver City, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

We enjoyed relaxing, use of the exercise equipment, playing in the casino, and dinners together in a wonderful environment. The staff at the Buffalo Thunder Hilton treat you like family and are quick to resolve issues if they arise no matter how small.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Charlene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico, United States
Level Contributor
155 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 18 November 2013

Stayed at Buffalo Thunder recently. Terrific suite--fireplace in each room, comfy bed, easy to relax. The common space is lovely--much dramatic Indian art all around. Nice restaurant facility, but food not so good. Uninteresting and very pricey! Too bad, because there is so much of interest at the hotel.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodland Park, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

The lobby and other public areas of Buffalo Thunder have some spectacular artworks displayed. The hotel and our room were very clean, and everything is Southwest style. You will have to pay for every little extra, but there are some great deals on the basic room rates.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
5 Thank Sherry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Santa Fe Buffalo Thunder

Property: Hilton Santa Fe Buffalo Thunder
Address: 20 Buffalo Thunder Trail, Santa Fe, NM 87506
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#11 Business Hotel in Santa Fe
#20 Family Hotel in Santa Fe
#23 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Santa Fe Buffalo Thunder 4*
Reservation Options:
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Also Known As:
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Hilton Santa Fe Golf Resort & Spa At Buffalo Thunder Hotel Santa Fe
Hilton Santa Fe Hotel
Santa Fe Hilton
Hilton Santa Fe Buffalo Thunder New Mexico

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