We spent an evening at the Inn of the Anasazi in the middle of a road trip full of freeway motels. What a delightful respite. The location is perfect; right in the middle of the historic area. I can't imagine a better location. The physical plant (including the public area and the room) was just right but understated. No glitz, just everything as it should be. We had a room on the third floor with an unfortunate view of the parking lot of a neighboring building but it was quiet and very comfortable.
Staff was wonderful with a very helpful, can do attitude. i made the reservation online the day before and my fat fingers selected the wrong day on my iPad. On arrival it took a minute to discover the error but they were gracious and accommodating, quickly making the necessary adjustments. The concierge was very helpful in suggesting sights to focus on in the short time we had available to us.
My only complaint was with the restaurant, which, to her credit, the concierge didn't plug. The food was wonderful (memorable even) but the wine service needed help. The first bottle I ordered was out of stock. The second was brought to me but the vintage was different than that on the list and the difference was not noted to me - - I had to point it out. After dinner I ordered a Port which was not available and then ordered a vin santo instead which also was not available. Really? This was a Wednesday evening following a busy weekend. With even a little effort the inventory can be restocked or the wine list re-printed. This was not five star service.
Having said that, I will gladly return. When I am in Santa Fe next I am very likely to stay there again. Just hoping that the wine service will be improved...
- Official Description (provided by the hotel):
- Perfectly located and with one of the best restaurants in Santa Fe, this hotel provides local color in luxurious surroundings. ... more less
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- Also Known As:
- Rosewood Inn Of The Anasazi Hotel Santa Fe
- Inn Anasazi
- Rosewood Inn Of The Anasazi Santa Fe, New Mexico