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“Loved It”
Review of Hotel St. Francis

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Hotel St. Francis
Ranked #26 of 60 Hotels in Santa Fe
Sedona, Arizona
Level 5 Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Loved It”
Reviewed 29 October 2011

We loved this place. We read reviews before going and people complained about the size of the rooms, but we thought they were perfect. Who needs a huge room when it is clean, quiet - well, like a monks quarters.

The hotel is located right downtown so we walked everywhere we wanted to go,which we love. The front porch of the hotel was delightful, we would sit out there every time we had a chance to read, have a drink, people watch. We can't say enough about how enjoyable this hotel was and how friendly everybody was.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ArizonaLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (291)
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Peoria, Illinois
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2011

My husband and I stayed at the Hotel St. Francis in September. We originally planned to stay two nights, but left after the first night. Anyone wanting to stay here should be aware of just how small the rooms are. There is no place to hang your clothes. There is no place to put your luggage except on the floor, and then be careful because you could trip on it. Our room had one chair and it was a hard wooden straight chair. The in room sink was right at the end of our bed. The lighting is more than awful. It is not much better than candles. It is absolutely impossible to read in the lobby at night (we tried). The lobby at night is like a big unlit cavern. The hotel is almost totally lacking in amenities that you would usually expect from a hotel at this price. I realize it is an historic property. The decor is supposed to be quasi-monastic, and believe me you feel like a monk in a cell when you are in your room. The only good thing about the hotel is its location right off the plaza.

Room Tip: The guidebooks say to request a deluxe room, and maybe that would be an improvement. The price of a...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank marilyn b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level 6 Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 October 2011

On a recent trip to Santa Fe as part of a longer vacation we booked a three night stay in the St Francis Hotel based partially on a lot of positiev reviews of others who have stayed there, boy were we disappointed and that is putting it mildly.

Small rooms is the understatement, no room to swing a cat springs to mind, no free coffee or other similar facilities in the room, a bright idea of present management (after a recent trip to view/assess hotels in Europe), however $5.00 a small cafeterie is a bit much. This idea however is far brighter that the lighting in the room we had - Room 229 I know and support conservation but this is a joke. Their cancellation policy is a bit much too 72 hours notice before commencement of stay. What happened to the consumer's rights if the reason for any cancellation is valid and a necessity. Comment form filled in at hotel I doubt if anything will surface from this.

Our view of this hotel is that it is overpriced and over rated. Tread warily when booking hotels on other's comments - dig deeper and you may unearth better value with less decoration.

Room Tip: Look around there are far better deals in Santa Fe than this hotel for the dollar you may have in yo...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomsMgr, Front Office Manager at Hotel St. Francis, responded to this review, 24 October 2011
I am very sorry to hear that you were disappointed with your recent stay with us. As a member of the National Registry for Historic Hotels, preservation of the structure is a very important thing which means I can do nothing about the size of the rooms. As for the rest of the items you were disappointed in, I want to assure you I take your comments very seriously and intend to pursue further action in correcting these issues. Although it may seem our hotel was not what you expected, I do appreciate your staying with us.

Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 21 October 2011

My Husband I decided on a trip to Santa Fe for our anniversary after finding a deal for this hotel on Sniqueaway. We booked this hotel without really knowing much about the city or the hotel, and after our 3 day stay, we are really glad we took the chance.

Like MANY of the reviews say, the rooms here are small. We were prepared for it, so it wasn't a shocker when we opened the door and saw the bed took up the majority of the room. I felt like the designers made great use of the space by positioning furniture with adequate draw space, good closet, and a bench/hangers for your suitcase and clothes. I liked the overall modern/simple decor throughout the room and the hotel itself. I loved the lobby and outdoor seating area. My Husband and I partook in tea time because I love tea, and our waitress was so sweet and friendly. We loved the experience of having tea and relaxing in the open lobby. The conciege lady was so sweet and offered us great suggestions for a day trip, as well as how to get to certain places. She was very friendly and even followed up with us to see how we enjoyed her suggestions.

The only complaints I have about Hotel St. Francis are that it can get rather noisey when you are trying to sleep. The walls are thin and when people walk in the lobby or when the maids are cleaning nearby rooms, you can hear everything. I think they should add some kind of fan unit to provide some white noise in the rooms and encourage their staff and hotel guest to be quite in hallway areas during the morning and evening hours.

Overall, I would highly recommend this hotel for couples vacationing in Santa Fe. The location cannot be beat for the price. Everything you could ever want to see/do/eat is within walking distance, which was by far are favorite part of the hotel. Again, we are so glad we chose Santa Fe and the Hotel St. Francis for our romantic anniversary getaway!

Room Tip: Room 211 was small, but had a nice view of the fall leaves changing and the nearby stores across the...
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank travelfoodie1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
Level 6 Contributor
179 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 17 October 2011

The Hotel St. Francis in Santa Fe has always been one of my favorite places to stay in Santa Fe, because of it's great lobby and bar and proximity to the plaza in Santa Fe. A mere block and a half from the square, with restaurants and shopping close to hand, the St. Francis is a perfect place to hang your hat for a long weekend of hookey. And you can walk to a load of major attractions, a definite plus in a city where traffic snarls are far too common.

The rooms are clean and well-appointed, although a bit small, with prices well within the norm for upscale lodgings in Santa Fe. Most importantly, the staff is wonderfully helpful, complete with a knowledgeable conceriege!! Who would have thought in this day and age of Wal-martization of services that any hotel in New Mexico would have a conceriege with two plus decades of local expertise?! Marvy daahling....

The only down side to staying at the Hotel St. Francis is the wretched parking situation, a norm in the City Different. Lodgers must make use of a commercial parking lot across the street from the hotel (comped, of course, with a stay at the hotel). The parking lot staff seems composed of blathering idiots who try to make life difficult for St. Francis folks; I have no explanation for their silly behavior.

I sincerely enjoy staying at the Hotel St. Francis for myriad reasons and commend it to one and all.
Neal

  • Stayed October 2011, travelled on business
    • Value
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Helpful?
6 Thank puckerstoppled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendersonville
Level 6 Contributor
199 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 October 2011

Great location, nice employees, clean, quiet, comfortable, great value. Enjoyed the bar.The down side is the very small rooms and bath. In the shower you had to lay your soap and shampoo on the floor, as they had no tray to put them on. The lighting in the room is also very dim. Even though we enjoyed our stay we would look at some of the other properties around the Plaza next time.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Attkica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomsMgr, Front Office Manager at Hotel St. Francis, responded to this review, 19 October 2011
Thank you so much for sharing your experience with us. Although our renovations were completed not long ago, we are forever evolving to meet our guests needs and your comments will be addressed. I am glad that you were able to appreciate the location and that you found your accomodations clean and comfortable as well as the staff friendly.
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Alabama
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2011

We happened to get a good room- deluxe instead of traditional king- but I saw other open doors, with very small rooms. Everything was clean, comfortable. Great bed. Helpful, happy people.
loved a simple dinner in the restaurant.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank viennasinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel St. Francis

Property: Hotel St. Francis
Address: 210 Don Gaspar Ave, Santa Fe, NM 87501-2122
Phone Number:
Region: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Santa Fe
#22 Family Hotel in Santa Fe
#25 Business Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
Official Description (provided by the hotel):
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Hotel St. Francis Santa Fe, New Mexico
St Francis Hotel

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