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“Wanted Culture Without the Exorbiant Price”
Review of Hotel St. Francis

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Hotel St. Francis
Ranked #28 of 60 Hotels in Santa Fe
Reviewed 26 October 2013

When I first started looking for properties in Santa Fe, I was amazed at the prices for shoulder season (October). I first booked this as a Bed and Breakfast package and then was told they had severed their relationship with the restaurant so went for a stay three get one night free. Santa Fe was a great walking city for first timers so we were able to leave our car next door upon arrival ($11 per day) and not use it again until we left. I booked early and splurged on a corner queen room which was nice except for the noise level outside. We left the windows open and seemed to get a lot of street noise was people leaving bars late and street people who had taken up residence across the street on a bench by the city parking lot. Otherwise, the location of the hotel was great. We did take in the award wining bar which drew a lively crowd at Happy Hour. The first night we had to approach the server to get our order taken but the second night was better service.

Room Tip: The rooms are what you would expect from a older property - on the small size.
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  • Stayed: October 2013, travelled as a couple
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5  Thank Rosie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 9 November 2013

Hello Rosie L; thank you for taking time to create a review. It's great to hear you enjoyed your stay at our historic hotel and had a good time in our award-winning bar. Thank you for mentioning the various adjustments and small issues; we appreciate your feedback. We hope to see you again next time you are traveling in northern New Mexico! Alder Seaman

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608 - 614 of 1,097 reviews

Reviewed 25 October 2013

I stumbled across this hotel during an unanticipated stop in Sante Fe. I was fortunate enough to get a double queen room that overlooked Don Gaspar Ave (thank you Alder!). The room was big with high ceilings and the view was great. This is an old place so the bathroom was a bit tight and not well lit but there was plenty of hot water. The location is great - you're right there in the heart of it. Be sure to stop for a drink at the Secreto Bar in the lobby. It's top notch!

  • Stayed: October 2013, travelled as a couple
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1  Thank lark536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 9 November 2013

Hello lark536! Thank you for posting a review of your stay at our lovely old hotel. We're thrilled to hear you liked the room and the convenient downtown location. It was my pleasure helping you get the best room available. We would all love to see you again the next time you need a place to escape. Alder Seaman

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Reviewed 24 October 2013

My wife and I stayed for 2 nights over the summer. Our room was small but well done and we didn't spend much time in it anyway. To be fair, we had the smallest room on the floor according to the fire exit map (yes, I read those at each hotel we go to).

There is a nice little bar in the lobby with a tasty smoked sage margarita. Grab one of those bad boys and head out to the patio for some great people watching. Across the street from the hotel is Pasqual's—you must eat here during your stay. It gets busy for breakfast, but is well worth the wait.

The staff was friendly overall (good not great) but the concierge really stood out. Her name is Inger and she could tell you anything about the area. She even offered to make us restaurant reservations in Las Vegas since she knew that's where we were heading.

I look forward to my next visit to this hotel.

  • Stayed: June 2013, travelled as a couple
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3  Thank ztwalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 16 November 2013

Dear ztwalsh, thank you for coming to stay with us! We appreciate your review and we look forward to seeing you for another great stay in the "City Different". Our concierge is incomparable and we are glad you took advantage of her extensive knowledge of the area. The award-winning bar, Secreto, is indeed perfectly set up for the best people watching in Santa Fe, not to mention the unusual and hand-crafted cocktails. Our entire staff would love the opportunity to provide you with a great stay when you are next in the area. Alder Seaman

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Reviewed 23 October 2013 via mobile

My husband and I stayed here on a Groupon deal we purchased. The groupon included a bottle of wine and they brought it up both times without even having to ask. The staff is extremely friendly and I would stay here again in a heartbeat. Very clean rooms and a quaint atmosphere.

  • Stayed: September 2013
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4  Thank La_Boheme3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 9 November 2013

Hello LaBoheme3; thank you for taking time to review your stay at Hotel St Francis! We're all so pleased to hear you loved your stay at our historic hotel. Our friendly staff would love to welcome you back anytime you're having another adventure in our "city different". Alder Seaman

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Reviewed 21 October 2013

We looked forward to a week at this historical hotel, but sadly were greatly disappointed. We booked a "deluxe" king with several amenities listed on the web site, none of which were available unless we asked for them (like in room coffee) each time we wanted them. The first "deluxe" king was a very tiny room with only one chair looking out over a mess of weeds. Far better choices available in Santa Fe. So disappointed.

  • Stayed: September 2013, travelled as a couple
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2  Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 9 November 2013

Thank you for taking valuable time to post this review, Dan W. We appreciate the feedback; this provides us with continuing opportunities to train our staff and improve guest experiences. We truly hope to welcome you back for a better stay and excellent food and drink in our award winning bar and the separately-owned restaurant. Alder Seaman

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Reviewed 16 October 2013

We spent 3 nights at the St. Francis in early October. The public rooms were spacious and charming, with candle lighting in the evenings. The verandah was perfect for sitting; however, the fabric on the upholstered seating was in need of a cleaning. A fabric that is easier to care for would enhance this experience. It is still a great place to people watch or have an evening drink.

The rooms were small, but well appointed;i.e., good quality linens, toiletries, and other amenities.
The staff was fantastic. I cannot remember the last time I came back from breakfast to find a room made up! The desk staff, especially Gerik, was friendly, helpful, and knowledgeable.

  • Stayed: October 2013, travelled as a couple
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2  Thank Terrytraveler1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

The room was smaller than advertised, it did not have a foyer as described. The bath had one bar of soap for both sink and shower and they did not replace daily. The bath was dark since only one light bulb. We asked for more soap, glasses, a mirror, and a luggage rack. On the first try we got the luggage rack.

Room Tip: don't get 306
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  • Stayed: October 2013, travelled as a couple
    • Value
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1  Thank Noz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this reviewResponded 17 October 2013

Noz22, thank you for your review of our historic hotel. We appreciate you taking time to give us this valuable feedback. We have been working with our corporate team to make corrections to the website and the room descriptions and I do apologize if your expectations were not met during your stay. It is surprising to hear you had delays with the amenity requests; our staff prides itself on excellent customer service. Nevertheless, we truly hope to welcome you back for an excellent stay and delicious food and drink in our outlets. Alder Seaman

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave, Santa Fe, NM 87501-2122
Phone Number:
Region: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Santa Fe
#22 Family Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe
#25 Business Hotel in Santa Fe
Price Range: £132 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
Official Description (provided by the hotel):
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Hotel St. Francis Santa Fe, New Mexico
St Francis Hotel

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