The Luxx Plaza Hotel is a new hotel near the Plaza. It is very disorganized, non accommodating and not very professional. We arrived w/ one of the workers on the phone, giving rates to a customer while trying to check us in at the SAME time, totally unprofessional. The parking garage was a pain in the you-know-what. We had to grab a scan key from the workers EVERY time we had to park AND leave. The parking lot guy started a fight w/ us about it. The staff is unprepared and gave excuses and reasons for every issue we had. We were also told there is NO room service. However, we did have room service and it was very good. They have a hot tub, which was great. Those two things led me to give this place and AVERAGE review. If not, it would be a POOR review.
The rooms were very dark and we had only one window. The decor was cheap looking. My husband and I ended up staying one more night than expected and we booked our new hotel at La Posada. HIGHLY recommend it!
AGAIN, the only TWO things my husband and I appreciated about this place was the hot tub & the location!
- Official Description (provided by the hotel):
- A winner of Hotel Showdown, the LUXX Boutique Hotel is Located just steps from the historic Santa Fe Plaza and Convention Center. Housed within a historic building, the hotel features uniquely decorated rooms with original artwork, custom faux finishes and tile work, custom painted tables, work desk, organic bath products, robes, free wifi, onsite coffee house, and Sushi restaurant. Award winning restaurants, art galleries, museums and shopping are all within walking distance. ... more less
- Reservation Options:
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- Also Known As:
- Luxx Plaza Hotel + Casita Santa Fe
- Luxx Hotel Santa Fe, New Mexico