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“A great Getaway”

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Bishop's Lodge Resort & Spa
Ranked #44 of 61 Hotels in Santa Fe
Reviewed 11 August 2011

Have been to Bishop's Lodge a number of times. It is a wonderful getaway from the daily grind. The hiking, skeet shooting, tennis are terrific diversions from life as I know it. I would recommend this hideaway to anyone. It is also a great place for families and for family retreats.
Also great for exploring Santa Fe when not taking advantage of teh resort amenities.

  • Stayed: July 2011, travelled as a couple
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3  Thank kathrynlla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 - 371 of 637 reviews

Reviewed 10 August 2011

First, I would like to discuss the magnificent, comfortable, and serene stay: I enjoyed a glass of wine on the private outdoor veranda overlooking the Resort on a lovely summer’s evening. In addition, the room was spacious, clean, and most comfortable with the most beautiful views.

As a hard working professional, it is a great privilege to be treated so well by helpful, professional, friendly, and courteous staff, whether for the event, the pool staff, or room service. The food in your restaurant and catering was outstanding. The pool’s beautiful setting was a get-away all by it self.

The time spent on your resort is always too short, but will be a special memory to reflect on with joy and a smile on my face until my next return.

Second, the reason I stayed at your beautiful resort was I assisted with the annual Keep Santa Fe Beautiful Awards in June 2011. From the moment we arrived at the resort the set-up committee was in awe. Keep Santa Fe Beautiful was the recipient of your beautiful setting, fine organization and professionalism of the staff of Bishop’s Lodge. As you know, this group works diligently to maintain and enhance the natural beauty of our city, and your gracious hospitality was a fine reward for their efforts!

Once again I must express my gratitude to Adrian, Jose, Selvin, Robert, Ana Mariela, and Elizabeth from the Banquet staff, who attended to all guests with understated, yet friendly, service. I knew I could count on them to address our particular needs. Additional thank yous for services well rendered to your Food and Beverage Manager, Mr. Parker, and Kristina Kohl, the most helpful and personable of event coordinators.


Sat ~ Nam
Lorraine

  • Stayed: June 2011, travelled on business
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3  Thank LorraineRotunno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2011

Thank you so much for the wonderful comments about your event and stay at The Lodge. We are very pround of our historic resort and work hard to maintain the lovely ground. Our staff will feel a great deal of pride when they read your comments. Thanks again for taking the time to respond and recognize our dedicated staff one by one.

Rich Verruni
Managing Director

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Reviewed 8 August 2011

My friends and I went on a fantastic horse ride through the mountains. Our guide, Joaquin, did an excellent job! Would recommend this to anyone!

Stayed: August 2011, travelled with friends
4  Thank austinpederson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2011

Thank you for the great comments about you horse back riding experience at The Lodge last week. We are so fortunate to be located at the foothills of the mountain and national forest just five minutes from the plaza downtown. I hope the next time you visit Santa Fe you have a chance to experience our Spa, Pool, Heirloom garden, Chapel and all the other activities at the resort. Thanks again!

Rich Verruni
Managing Director

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Reviewed 8 August 2011

I attended a business conference at Bishop's Lodge. It is a wonderful place to stay and the views are amazing. In addition, the service was great. I would return for a personal vacation in the future.

  • Stayed: June 2011, travelled on business
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2  Thank traveler12365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2011

A special note of thanks for commenting on the great views at The Lodge and our great service. The location of the resort is so special, surrounded by the mountains and only five minutes from the downtown plaza. All our staff is trained to a four diamond service standard and they will feel proud when they read this review. I hope you have a chance to try our complimentary Yoga, Cooking demonstrations, Chapel and Art tours on your next trip to The Lodge. Thank you.

Rich Verruni
Managing Director

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Reviewed 8 August 2011

Great staff. Beautifull scenery. Good food and service. Great horse back riding!!

  • Stayed: May 2011, travelled as a couple
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2  Thank barley60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2011

We came to the Bishop's Lodge at about 7 pm after over 10 hours of driving and were exhausted.When we arrived at the resort and got to our room, it looked fantastic. Only one problem, there was no bed in the couch, which we were told would be there, for our 6 foot 2 son who couldn't very well sleep on just the couch. So we called the front desk and they said they would see what they could do. After an hour, we were called back and told that they still couldn't find anything but would keep looking. Yet another hour passed, and they said they were preparing another room for us and it would be ready in 20 minutes. ANOTHER hour passed before we were finally taken to our new room, which was filthy. There was a dead bee on the floor and another dead bug in a shower. Then we were told we couldn't leave the room because the room key card machine was broken and he would have one in the morning, and we were given free breakfast. The breakfast was fantastic, and as we got back to our room around 10 am to get ready to go to town, we saw the maids van pull up. After a trip to the plaza in Santa fe we arrived back at the resort to find our room had still not been cleaned. We called the front desk and were told they would send someone right up. 2 hours passed before we had had enough of this terrible treatment and left. Do not stay at this horrible place.

Room Tip: Stay away from this awful resort
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  • Stayed: August 2011, travelled with family
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5  Thank Egghead1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2011

Thank you for your comments on your stay at The Lodge. I am disappointed to hear of the experience you had at the resort and hope to have another opportunity to show you our best. We hope that our guests respect our check in/check out times and give us ample time to clean our rooms to our standard during such a busy time. We failed to prepare your room in a timely fashion and I apologies for the inconvenience. We have a great team of hospitality professionals that work hard to deliver great service. Please give us another opportunity to show you and your family that we can do much better. Please call me for your next visit to Santa Fe.

Rich Verruni
Managing Director

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Reviewed 4 August 2011

The first night we arrived, it was late. Dan, the manager, and Susan the bartender, made sure we got something to eat, even though the kitchen was closing. Then Dan, took my friend to our room so he would know where it was located.
The room.. First the remote control did not work. 2. We had to wait at least 3 or more minutes for the water to warm up to take a shower. 3. Our patio had wood planks and the nails were sticking up so that we had to wear shoes or we would have cut our feet.
Dinner. The salmon was awesome! The patio where we ate, not so much. We were seated next to a railing with greenery, and there were a lot of gnats. Not once did any one offer to move us. Two different employees stated that the candles would be lit soon, but they weren't sure that would solve the problem. We ended up moving the table away from the railing. In the morning, after it had rained all night, we sat on wet chairs while we ate breakfast. My eggs were undercooked, and the hash browns were mushy. Not very good at all.

  • Stayed: August 2011, travelled as a couple
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7  Thank Luvsthesun57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2011

Thank you for your comment on Trip Advisor. We failed to deliver the best level of service and I hope you will give us another opportunity to show you a better experience. The Lodge is a wonderful resort and a great setting but I can understand the irritation you felt from the bugs next to your table. I had our landscaper treat the area that you mentioned.

i hope you will consider giving us another opportunity in the future.

Rich Verruni
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bishop's Lodge Resort & Spa

Address: 1297 Bishops Lodge Rd, PO Box 2367, Santa Fe, NM 87506-6900
Region: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Santa Fe
#11 Spa Hotel in Santa Fe
Price Range: £108 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bishop's Lodge Resort & Spa 3*
Number of rooms: 91
Official Description (provided by the hotel):
In August of 1851, a Frenchman, Jean Baptiste Lamy, arrived in the NM Territory as the first Bishop of Santa Fe. Here he built a private retreat; his chapel still stands today, now on the national register of historic places. After Lamy's Death, the land was acquired by the Pulitzer publishing family as a private vacation retreat. In 1917, the Thorpe family from Denver fell in love with these pristine acres, bought the property and developed the first resort in the state. Today Bishop's Lodge comprises 15 lodges for a total of 110 rooms ranging in sizes from 250 sq feet to 450, not to mention a 2000 sq foot Presidential Suite. Many of our rooms feature fireplaces and the majority all have outdoor access to patios, lawns or balconies. Our ShaNah Spa and Wellness Center which opened up in June of 2002 is a sanctuary where one can take time out to be nurtured by Mother Nature, guided by ancient wisdon and touched by angels. The experience may change your life. Other activities are abundant such as: trap/skeet shooting (offered to groups of 10 or monmre roomnights), horseback, pony trail rides, hiking, mountain biking, fitness center, excercise studio, outdoor pool, whirlpool and tennis to mention a few. Bishop's Lodge is located just 3 miles from the Historic Santa Fe Plaza. Complimentary shuttle service is provided by the lodge at scheduled times daily. ... more   less 
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Also Known As:
Bishop`s Lodge Resort And Spa
Bishop`s Hotel Santa Fe
Bishops Hotel Santa Fe
Bishops Resort Santa Fe
Bishop's Lodge Resort & Spa Santa Fe, New Mexico

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