We stayed three nights in three different rooms as walk-ins this past April. (We like the adventure of arriving in a new place, getting the lay of the land, and finding a place that suits us.) There's no doubt the Madeleine and its "brother" B&B across the drive, Hacienda Nicholas ( where breakfast and complimentary wine are served), are charming and quiet. The Madeleine is in an historic late 19th century house once built for a railroad barron -- a far cry from your usual adobe architecture or southwestern decor. Each room features panels of stained glass in upper windows that do magic with morning and afternoon light. The decor is eclectic -- sort of far eastern with Buddhas, bright silk bed coverlets, Asian puppets. Beds are so well appointed with fluffy duvets and pillows you feel like you're in a cocoon. Baths are old-fashioned and modest -- sort of like visiting your grandma.
I agree with another reviewer's comment about the breakfasts -- in a B&B that doubles as a health spa it seemed contradictory to be served heavy, fatty, egg and cheese based breakfasts every day. Couldn't the kitchen demonstrate a little more imagination? While the owner's response is that there are other choices like yogurt and fruit, that seems lame. It's possible to cook heartily and healthily at the same time. I'd urge a menu revamp.
Staff was friendly and helpful for the most part, with one uncomfortable exception. One cook evidently had a spat in the middle of our stay and didn't show up for work. His replacement complained audibly to another staff member not one, but two mornings. This sort of undesired intimacy with a small business's management ups and downs is why some people avoid B&Bs.
Finally, DON'T, under any circumstances, stay in the third floor garret room. It's dark, narrow, and depressing; the bed is small, the stairs are steep, and it lacks privacy with the booking office just across the hall. In our opinion, this room should be removed from the roster.
- Official Description (provided by the hotel):
- This elegant 1886 Queen Anne Victorian, in a secluded garden setting near the Plaza, offers full breakfasts, delicious homemade baked goods all afternoon, and nightly wine & appetizers. Our Balinese-inspired spa, staffed with Master-level therapists, offers the ultimate in spa treatments. Spa packages are available. As members of the Green Hotel Network, we are committed to incorporating sustainable earth policies and practices in the running of our inn. ... more less
- Also Known As:
- Madeleine Hotel Santa Fe
- The Madeleine Santa Fe, New Mexico