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“Needed a place to stay over”

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Best Western Plus Inn of Santa Fe
Ranked #19 of 60 Hotels in Santa Fe
Certificate of Excellence
Pueblo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Needed a place to stay over”
Reviewed 12 December 2013

Traveling back from Arizona to Colorado, we believed we were able to make it all the way back without stopping. With a 2 year old, and a 9 year old dog, it wasn't possible. We were very pleasantly surprised by the welcoming staff, and the accommodations that we received at this Best Western Plus in Santa Fe. The front desk staff searched for the best deal, and signed us up for offers that weren't available just based on the "walk-in" nature of our stay. I was pleased with the accommodations for the price. While it was a little further into Santa Fe than I wanted to be, it was very easy access on/off the freeway.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Cobea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear Cobea,

Thank you for taking the time to post your review. We are so pleased that we were able to meet your expectations here in Santa Fe. I know you mentioned this was a short visit but we do hope that you may find some time to stay a bit longer and enjoy all of what our city has to offer. Thank you again for choosing Best Western and for your most positive comments. Happy holidays to you.
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955 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
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English first
Alaska, United States
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 December 2013

Pet friendly (pets stay free), in house laundry, clean quiet rooms and an exceptional staff make this hotel a great budget place to stay in Santa Fe. Located on Cerrillos Road, this place is great if you want more out of Santa Fe than just the usual downtown experience.

  • Stayed November 2013, travelled on business
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Review collected in partnership with Best Western

Helpful?
2 Thank Abirami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear dnlayfield,

I would like to extend my sincerest "thank you" for your choice in staying with us. I hear your concerns about our proximity to Cerrillos road and we are working on some sound proofing options. Your comments regarding the staff service was shared amongst the team and they are always pleased to hear that their hard work is recognized.
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Atlanta, Georgia
Level 1 Contributor
3 reviews
Reviewed 6 December 2013

Stayed on business here two nights. Room was clean and well-furnished with a comfortable bed. Bathroom sink was either incorrectly installed or poorly designed as the faucet barely extended over the basin, meaning that half the water spilled onto the counter top. Staff was friendly. Proximity to the road was somewhat bothersome due to the lack of soundproofing.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnlayfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear Elaine sd,

Thank you for your great review posted here on trip advisor. We are always so pleased to hear that the hard work provided by the team is recognized by our valued guests. Of course we are continueously working on improving in all aspects. We have added some new breakfast items and should you have some suggestions, i would love to hear from you again. Please have a wonderful holiday season and return soon.
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Loveland, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 December 2013

Well-decorated, clean rooms. Very comfortable beds.Decent breakfast, in-door pool, workout facility. Staff was professional and friendly at check in and check out. Hotel was in a convenient location in Santa Fe.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
5 Thank Elaine S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear Elaine S. T

Thank you for your wonderful comments that were posted in regards to your recent stay. It is our number one mission to achieve our goals in providing a clean, comfortable stay and top notch service to our guests. In regards to breakfast, we are working on adding some additional items so that there is more variety to you. Please have a safe and happy holiday season. Should you return to our beautiful city, we would love to see you again.
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Dillon, Colorado
Level 5 Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 24 November 2013

We stayed here for a fall weekend getaway and picked this hotel based on price and the fact they allow pets. Rooms were very clean and comfortable. Especially the beds! Room was equipped with a mini fridge and a coffee maker. The hotel and rooms were decorated in New Mexican style, which we thought was a great touch. Included in the rate was free parking and a full breakfast. Our only complaint was that the breakfast area was tiny and every morning it was so crowded that we had to either eat in the lobby or take our food back to our room. The hotel is about a ten minute drive from downtown Santa Fe, which we didn't mind, since parking was pretty easy to find. Would definitely stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
4 Thank kukla78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear kukla,

Thank you for taking the time to post your review here on trip advisor. All of the reviews are shared with my team and we are always pleased to read your favorable comments. I do hope you enjoyed our beautiful city and that you may return soon. From our family to yours, please have a safe and joy filled holiday season.
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Saratoga wy, United States
1 review
Reviewed 23 November 2013

The only complaint was the hot tub did not work , I even asked at check in about the temperature if the pool and hot tub. When I informed the front desk about it not working the individual said they needed to get the jets fixed, so it was apparent they new prior it was not working. When you pay alot of money for a nights stay all the amenities should all be working

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Johnny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 17 December 2013
Dear Johnny P,

Thank you for sharing your comments here on Trip Advisor. I would like to apologize for some issues you may have had with our hot tub. Let me assure you this has been fixed thanks to your brining it to our attention. I did see that you had posted some very nice things in regards to your sleeping room and over all service and would like to thank you for that. Should you be back in the area, please come back and see us. Happy holidays to you and a great new year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oklahoma city, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2013

Price at Red River BW, NM, was excellent. Price at Santa Fe, NM, BW, too high for what we received. Price of BW at Chinle, AZ, much too high for small room and no breakfast, The review having to have a specific number of characters is silly.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
4 Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bdt1172SantaFe, General Manager at Best Western Plus Inn of Santa Fe, responded to this review, 19 November 2013
Dear Ralph M,

Thank you for taking the time to submit a review on this page. I would also like to thank you for your continued patronage to the Best Western brand. I hope you travels have been filled with many wonderful memories for you to share with friends and family. It is our hopes at the Best Western Plus here in Santa Fe, that you enjoyed our beautiful hotel and amazing city. I would like to extend a warm welcome back should you choose to return to Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Inn of Santa Fe

Property: Best Western Plus Inn of Santa Fe
Address: 3650 Cerrillos Rd, Santa Fe, NM 87507-3088
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Inn of Santa Fe 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western
Best Western Plus Inn Of Santa Fe New Mexico

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