We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Inn of Santa Fe
Ranked #19 of 60 Hotels in Santa Fe
Certificate of Excellence
Reviewed 31 July 2014

Traveling to Colorado and took a couple days to acclimate in Santa Fe. Hotel was short distance to city center and shopping for neccesities and good restraurants was great! Breakfast was your usual Continental and food was tasty. We had a small problem with the pull out bed in our suite. Repair was evaluated, but not fixed. An ice cooler held up one side for remainder of stay. Otherwise, the hotel was perfect for our purpose.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank bbmcbroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 7 August 2014

Thank you for your review about your stay with us here in Santa Fe. It is great that you found our location convenient during your trip and were able to take advantage of the shopping and restaurants that are nearby. I am glad that you found the food to be tasty on our hot complimentary breakfast. I due apologize that the pull out bed was broken and that they we were unable to fix the problem. I will make sure to remind our maintenance staff about this. I hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (973)
There are newer reviews for Best Western Plus Inn of Santa Fe
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

665 - 671 of 973 reviews

Reviewed 31 July 2014

Noisy air conditioner, super soft beds, below par breakfast (stale pastry, artificial eggs, no fresh fruit, poor selection of yogurt, toaster burnt the bread since it did not pop up. Between the mushy bed and the noisy air conditioner we did not have a good night's sleep.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Marion S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 7 August 2014

Thank you taking the time to let us know about your recent stay with us here in Santa Fe. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for letting us know again about the breakfast and noisy air conditioner, as we discussed when you departed. We have begun to implement new items into our breakfast. I am sorry that you found our beds to be too soft. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The hotel doesn't have the best location, but that allows them to have fair prices in a pricey town. My dog stayed free, not such a common occurance these days. Good breakfast set up, open to 10 am., so I could actually have a shot at it. Very nice indoor pool and hot tub. Not terribly far to the plaza, lots of great restaurants fairly close.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Go2Snow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 7 August 2014

Thank you letting us know about your stay here in Santa Fe. We do welcome pets to stay with us and it’s wonderful that you were able to bring your dog to stay with us. I am happy to read that you enjoyed our hot breakfast and that the times were convenient so you could have a shot at it. It is also great that you enjoyed our indoor pool and hot tub. We all hope that you and your dog will come see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

The "hot breakfast" consists of powdered eggs and limp gray sausage patties. The usual food items found at lower level Best Western are offered at this hotel though (muffins, dry cereal, make your own waffles). As the food array was a terrible disappointment for a PLUS Best Western, we will not be staying there again. Not worth it for the price.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
4  Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 7 August 2014

Thank you taking the time to review our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry we weren’t able to do that for you. I am very sorry that our breakfast was not enjoyable for you. Our eggs do come pre-cooked to make it simpler to get them out in the mornings, but they are not in a powered form. We have begun to implement more options into our breakfast to give more variety. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

This is my go-to motel when I stay in Santa Fe. Santa Fe hotel prices are so high, but I always get a reasonable rate and good room. It has a convenient location, and clean and quiet rooms. I don't bother shopping around, if I am going to Santa Fe, I make a reservation here.

  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank husker78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 29 July 2014

Thank you such a nice review about our hotel. We are all so happy that you consider us to be your “go-to” hotel when you come to Santa Fe. It is wonderful that you enjoy our convenient location and clean, quiet rooms. From all of us, thank you again for staying with us each time you come to Santa Fe. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

This hotel had a room large enough to fit our entire family. We had two queen beds and one king with a small kitchenette and a bathroom. The furnishings and cleanliness were adequate. Our room was very hot to the point that we had difficulty sleeping (I don't think the a.c. was run prior to our arrival). The front desk staff found a fan and allowed us to use it for the duration of our two night stay. Once the a.c. kicked in, our second night was much better. Overall this was a decent hotel.

Stayed: June 2014, travelled with family
2  Thank W V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 29 July 2014

Thank you taking the time to review our hotel here in Santa Fe. I am glad to read that we were able to get you a room that fit your entire family. I apologize that we did not have the air conditioner on prior to your arrival to have the room be at a comfortable temperature. I will make sure to remind our housekeeping staff of the importance of this during the hot summer months. It is great that our front desk staff was able to get you a fan to help cool the room for your first night and that the second night was much more comfortable. Thank you again for staying with us and posting a review. We hope that you will come and see us again the next time you are here in the Santa Fe area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Room was nice but noisy from traffic even in a room located to the rear of the hotel. Had to leave the hotel grounds (not just the main building area) to smoke. Front desk staff could use improvement. Would not stay at this hotel if and when we return to Santa Fe.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Corporate Trainer at Best Western Plus Inn of Santa Fe, responded to this reviewResponded 29 July 2014

Thank you for your review about your recent stay here with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry that the traffic was so noisy during your stay. I do apologize that you were misinformed in regards to where you can smoke. We do allow for smoking outside on the property but in accordance with city ordinances that it must be 25' from an entrance. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santa Fe hotels
0.4 mi away
Comfort Suites Santa Fe
Comfort Suites Santa Fe
#15 of 60 in Santa Fe
895 reviews
1.1 mi away
Hyatt Place Santa Fe
Hyatt Place Santa Fe
#16 of 60 in Santa Fe
774 reviews
4.0 mi away
Santa Fe Sage Inn
Santa Fe Sage Inn
#29 of 60 in Santa Fe
1,321 reviews
Show Prices
Show Prices
Show Prices
15.0 mi away
Hilton Santa Fe Buffalo Thunder
0.6 mi away
DoubleTree by Hilton Santa Fe
4.6 mi away
Old Santa Fe Inn
Old Santa Fe Inn
#7 of 60 in Santa Fe
1,595 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Inn of Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Inn of Santa Fe

Address: 3650 Cerrillos Rd, Santa Fe, NM 87507-3088
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
Price Range: £80 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Inn of Santa Fe 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, 5viajes2012 S.L., Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Inn of Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western
Best Western Plus Inn Of Santa Fe New Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing