The Eldorado Hotel & Spa is very beautiful with a fireplace in the room. Let me back up a bit; when we pulled up to the front entrance area of the Hotel, a young employee said that I needed to get back in my truck and that they were expecting lots of visitors that evening. I asked if this was where to use the valet service he said yes but that you drive down around this wall and that is where they take your vehicle. After checking in we saw that we had to call for an employee to start a fire. First we went to eat at a place on the plaza. When we called for a fire, nobody showed up for over an hour. We called again and then waited for another half hour. He said that the wind was too high for a fire. All in all the service was better during the day shift and terrible at night.
So to say it simply the place is average with poor service.
- Official Description (provided by the hotel):
- Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the Old House Restaurant and AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking. ... more less
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- Also Known As:
- Eldorado Hotel And Spa
- Eldorado Hotel Santa Fe
- Eldorado Santa Fe
- El Dorado Hotel & Spa Santa Fe, New Mexico