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“Brilliant Girls' Weekend”

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Hilton Santa Fe Historic Plaza
Ranked #18 of 60 Hotels in Santa Fe
Certificate of Excellence
Silver City, New Mexico
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Brilliant Girls' Weekend”
Reviewed 25 March 2014

This is the best hotel in downtown Santa Fe! It has everything a traveler wants.
It's one block from the Plaza, and yet it's easy to get in/get out of the parking lot to go other places.
The staff is friendly and Jane the Concierge is capable and comforting.
The room was not too small, but not a cavern either. The heat worked beautifully, without lots of noise and fidgeting. Pillows and bed were perfect.
The place is also super clean - hallways, rooms, even the parking lot. Not easy to do in dusty, busy Santa Fe.
Overall, a wonderful place. Only one comment: I can't wait until this 'dark decor' fad disappears. The rooms are just a little too dark for my taste...

  • Stayed March 2014, travelled with friends
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Helpful?
Thank Mare C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 27 March 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We have shared your comments with our staff and we look forward to hosting you again in the near future
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1,561 reviews from our community

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Traveller tips help you choose the right room.   Room tips (259)
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English first
Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

Rooms were decent, breakfast was great, and the check in staff were extremely helpful. However, I had a horrible experience with Hugh Thomas(Director of Catering), and would not stay at this hotel ever again. It's unfortunate that one individual can change ones entire perception of a hotel, but if you're in this industry, repeat business is key. It's too bad Hugh missed that part of training.

  • Stayed March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Jeremy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 27 March 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I would first of all like to apologize for the behavior of the individual who assisted you, this is not the level of service that we deliver to our guests. We appreciate all of your feedback and comments and have shared them with our hotel staff, as this allows us to improve our services for you, our loyal guest, and we look forward to hopefully hosting you again in the near future
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Longmont
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 19 March 2014

This will be my new 'go to' hotel in Santa Fe. Not only were they warm and welcoming, the hotel is VERY close to the plaza and within walking distance of the major sights. The room was lovely, freshly remodeled and very comfortable. We stayed with our three dogs and everyone was nice, no one acted like they were a bother. Santa Fe rooms tend to be small but the Hilton's rooms are huge with very comfortable furniture and large bathrooms. Bed was a tiny bit firm. Donna in the breakfast buffet was wonderful. Thank you Hilton!!!

  • Stayed March 2014, travelled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank ToriM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 20 March 2014
Thank you so much for your kind words. We are glad that you enjoyed being able to travel with your canine companions. We have also shared your comments with Donna, and we look forward to hosting you again in the near future
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Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 March 2014 via mobile

We stayed just for one night for a quick getaway. We loved our bedding so much we asked what kind of pillows we had so we could shop for them when we got home. Loved that it was so close to the plaza too. I highly recommend staying here!! Basic room had great coffee, a safe for belongings, a great lounge area for reading, and simply great ambiance. Beautiful room!!

Stayed March 2014, travelled as a couple
Helpful?
3 Thank SycamoreManor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 20 March 2014
Thank you so much for taking the time to let us know about your experience at the Hotel. We are pleased that the room was able to meet your travel needs. We look foward to hosting you again in future.
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Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 March 2014

My husband and I enjoyed walking all around Santa Fe from this hotel. We took a wonderful walking tour of the city that left from the hotel at 9:35 am. We did not need our car as everything was quick walk away. My only complaint about the hotel was it had a little cozy bar area but they kept the lights so bright for late night relaxing that we didn't want to stay and ended up at the hotel across the street to have a nightcap and sit by the fire. The hot tub was right outside our room and I was disappointed that we didn't remember our swimsuits. The weather was cold but the hot tub looked very inviting! I would definately recommend a stay at this nice Hilton property! Beware, they charge for parking, although if you are a member of Hilton Honors they reduce it to half price....still a hefty $8 per day.

Room Tip: The rooms on the inside overlook the pool and spa area. There is also a refrigerator in the room wh...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Majorrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 13 March 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased to hear you were able to walk to your destinations. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
springfield, IL, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2014

People made us to fell really appreciated. Their suggestions about food (restaurants) and sightseeing were outstanding. Marcela is the best concierge ever! Every night worth it! We visit Taos pueblo and travel around with the map and the advice that the concierge gave us. We have food in two amazing restaurants all suggested by people in the front desk

  • Stayed March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Olga V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 13 March 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We have shared your comments with our staff and we look forward to hosting you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2014

barking DOG was placed next to my room. The DOG whined and barked, yet to solve the problem I was TOLD to move. I asked three times for the issue to be resolved and even that the manager was to contact. The manager NEVER contacted I needed to have a terrible stay - since wasn't going to move. The inetresting part is that only 50% of the hotel was sold - so why not place the DOG in a secluded area - ohhh wait - Hilton needed to make 50.00 dollars from the DOG.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 13 March 2014
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Santa Fe Historic Plaza

Property: Hilton Santa Fe Historic Plaza
Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Region: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Santa Fe
#8 Business Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
#17 Family Hotel in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Santa Fe Historic Plaza 4*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Ebookers, Expedia, TripOnline SA, Traveltool, S.L.U., HRS, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Santa Fe Historic Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza New Mexico

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