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“Nice but Noise” 3 of 5 bubbles
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
Ranked #18 of 60 Hotels in Santa Fe
Certificate of Excellence
Denver
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice but Noise”
3 of 5 bubbles Reviewed 24 July 2014

The Hilton near the Plaza in Santa Fe is convenient and attractive. The price was fine, the room was big enough, but the high-pitched squeak of the AC unit bothered my ears. The front-desk clerk said the house engineer would have a look, but if that person came we didn't see him/her and no improvement occurred. Bring ear plugs if you stay in room 136.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank lintb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 26 July 2014
Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and we would like to apologize for the inconveniences that you experienced. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,441 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Ft Worth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

This is the best hotel in Santa Fe! The hotel is situated in the heart of Santa Fe making it easy to walk around town. The rooms are absolutely gorgeous and the staff is amazing. Would highly recommend this hotel to anyone!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 26 July 2014
Thank you so much for your comments. We hope to see you soon at the Hilton Santa Fe Historic Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flower Mound, Tx, United States
1 review
5 of 5 bubbles Reviewed 22 July 2014

Beautiful property in a great location, well-staffed, well cared for and very convenient to downtown Santa Fe. And I have nothing more to say just to get to your required 200 characters, so you are welcome to delete this last line that I don't want to write.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 26 July 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate all of your feedback and have shared it with our hotel staff.
We look forward to hosting you again soon at the Hilton Santa Fe Historic Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington, New Mexico
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

I was very impressed with this property. Normally we chose to stay at quaint, unique, boutique type hotels, this time chose to stay here. I must say this hotel far exceeded my expectations. We were very impressed with the service and the rooms. The hotel and property is extremely clean and in a perfect location. I would definitely recommend this as a place to stay.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 26 July 2014
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
236 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 14 July 2014 via mobile

Recently stayed here for 4 nights. Rooms are just average with no amenities included. For $265 pr night they should at least include breakfast. Breakfast is very fresh but expensive -about $17!!!
One plus is the location in close proximity of the historic district and free parking. Just park your car in the lot and walk!

Stayed July 2014
Helpful?
Thank AlamosJude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 17 July 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. feedback and we're very sorry you were unhappy with the amenities offered in the hotel. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Stayed here four nights the location is really convenient to old town.Walking distance to everything.
The staff is very friendly as well as helpful.Rooms very clean and we'll appointed.
A nice breakfast not included in out cost though.The bar area serves up great drinks and the bartender Ron is a gem!
I would stay here again.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Livetoravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 17 July 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel staff and that you were able to walk to your destinations.We have shared your comments with our staff and we look forward to hosting you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Lyon, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

This was a great hotel in a great city. The hotel staff was excellent. The new rooms were fantastic and very comfortable. The new mattress was so comfortable I overslept and was late to my morning meeting. Not a bad reason to be late!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Darin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, 17 July 2014
Thank you so much for your comments. We hope to see you soon at the Hilton Santa Fe Historic Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Santa Fe Historic Plaza

Property: Hilton Santa Fe Historic Plaza
Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Region: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Santa Fe
#8 Luxury Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
#17 Family Hotel in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Santa Fe Historic Plaza 4*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
Reservation Options:
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza New Mexico

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