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“"A wonderful experience"”

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The Lodge at Santa Fe
Ranked #33 of 60 Hotels in Santa Fe
Reviewed 29 November 2011

We recently stayed at the Lodge during the Thanksgiving break and booked their New Mexico cultural package. We had a simply wonderful experience. The hotel decor was charming and very much in keeping with the cultural flavor of the city. The staff had a nice welcome kit put together as a part of our cultural package which also included a cultural pass with entry to a number of state monuments and museums. The hotel staff were extremely friendly, courteous and responsive to our requests. The complimentary breakfast that was included as a part of this package was better than any other hotel we have recently stayed in, with a wide array of American and Mexican choices and not like the other typical run of the mill buffets. The location of the hotel was great, with great views of Santa Fe and relatively close proximity to the Plaza. I highly recommend staying at the Lodge to get the complete old world charm coupled with all modern luxuries.

Room Tip: Choose one of their suites. Some of them come with a personal patio which offers gorgeous views of t...
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  • Stayed: November 2011, travelled as a couple
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3  Thank Sanjukta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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696 - 702 of 934 reviews

Reviewed 29 November 2011

Comfortable rooms, very friendly staff, and great food.
Would gladly stay here again.

  • Stayed: November 2011, travelled as a couple
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2  Thank JVW_11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

A couple of friends and I went to Santa Fe for a short vacation and we had planned on staying in old town but it was all booked up or just too expensive. We found The Lodge and it was a very nice place and very close to old town. The people were extremely friendly and made every effort to take care of us!! I would stay again and not look to stay right in old town as it was so close and less than half the price.

  • Stayed: October 2011, travelled with friends
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2  Thank darrellknoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

Don't look elsewhere, from the friendly staff to the shuttle to and from the plaza to the Dinner courses coupled with the fine selection of libations, you won't find a better deal in Santa Fe. Not to mention the perfect bedding and view......and flamenco!!! A great Santa Fe experience!
You wish you were here now.
Plus, really fast internet for free and free parking.

Room Tip: My family and I have stayed in 11 different rooms and never had a complaint.
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  • Stayed: November 2011, travelled solo
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2  Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

Stayed nights of 10/28 and 10/29/2011. Really enjoyed hotel. If they used fitted sheets would be excellent instead of very good. Will stay there again when we visit Santa Fe, which we do often.

  • Stayed: October 2011, travelled as a couple
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4  Thank woody_43925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageHtls, General Manager at The Lodge at Santa Fe, responded to this reviewResponded 29 November 2011

Thank you for your recent stay at the Lodge at Santa Fe, your comments are of great importance to us. I have reviewed your feedback and we are looking into the sheet change you have suggested. We thank you for taking the time to assist us in making the Lodge a better place for all guests.

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Reviewed 12 November 2011

The Lodge was OK overall, however there were several shortcomings.

1, The outlets in my suite would not hold a cord in the wall.
2. The coffee maker in my room was broken.
3. The replacement coffee make was very dirty.
4. The maid frequently forgot to leave coffee for the coffee maker.
5. The cups and glasses in the room were disgustingly dirty.
6. The TV was broken.
7. There was a gap around parts of the door, so wind would blow in.

It's too bad they seem to be letting things go downhill. They do have a beautiful view of the national Cemetery. I probably will not stay here again.

  • Stayed: November 2011, travelled on business
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2  Thank Wine_loving_Chef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageHtls, General Manager at The Lodge at Santa Fe, responded to this reviewResponded 29 November 2011

We truly apologize for inconveniences you expereinced on your recent stay. Your comments and feedback are truly appreciated and we will be looking into all the mentioned items immediately to rectify them for all our guests. Thank you for the taking the time to provide the infomormation and we look forward to seeing you in the future.

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Reviewed 10 November 2011

We have stayed in Santa Fe many times and enjoyed many lovely hotels in this fabulous city. We really wanted to like this hotel, especially because we were visiting for a couple days with two of our dear nieces. It looks really great from the outside, traditional southwestern. We decided to get the very best room they have,and we stayed in a large suite. The bed was absolutely the worst I have ever slept in for as long as I can remember. There were no lamps on the bedside tables, so my husband had to get out of bed to turn out the lights when we were finished reading. The shower door would not close while showering. The suite was big, but not filled with enough furnishings. The hot tub was so full of hair, that my nieces refused to use it. We will certainly return to Santa Fe, but select another hotel.

  • Stayed: June 2011, travelled with family
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4  Thank Kellynewmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageHtls, General Manager at The Lodge at Santa Fe, responded to this reviewResponded 29 November 2011

Dear Valued Guest,
Words can not express how dissappointed we are to have failed to give you the stay you deserved while visiting the beautiful city of Santa Fe. I assure you that we have looked into all the issues you encountered in order to rectify them immediately. We would hope you would give us another opportunity to provide you the stay you deserve. Please feel free to contact me upon your return. Sincerely, The General Manager

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Additional Information about The Lodge at Santa Fe

Address: 750 N Saint Francis Dr, Santa Fe, NM 87501-5100 (Formerly Radisson Hotel)
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 60 Hotels in Santa Fe
Price Range: £77 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Santa Fe 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Lodge at Santa Fe is fully decorated to celebrate the wonder and awe of the Southwest’s most notable city. Located just five minutes to the Santa Fe plaza and historic attractions, the Lodge at Santa Fe is a unique hotel with cultural style. Gardunos restaurant onsite serves fresh 'New Mexican' cuisine, and our guests enjoy hand crafted furniture and breathtaking architecture. Beautiful stone flooring, Native American weavings patterns and weavings, and spacious suites with Kiva fireplaces are all part of the experience. The Lodge at Santa Fe has a complimentary shuttle to the historic Santa Fe plaza, plus free WiFi and parking. Experience the magic of Santa Fe when you book your visit at The Lodge at Santa Fe. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
The Lodge At Santa Fe Hotel Santa Fe
Hotel Santa Fe
Lodge Santa Fe
The Lodge At Santa Fe New Mexico

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