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“A pleasant stay after a rough start”

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Fort Marcy Hotel Suites
Certificate of Excellence
San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A pleasant stay after a rough start”
Reviewed 11 February 2014

My experience with Fort Marcy Hotel Suites was very good after, as my title says, a rough start. And by rough, I mean not knowing about the after-hours check-in procedure after arriving from San Francisco at 10pm and having to stay at another hotel for the night because I could not enter my room. Thankfully, the staff was gracious, understanding, and apologetic, and I was immediately refunded for the previous night.

First off, location. Fort Marcy is not located on the main plaza and the compound is sprawled across several acres. The hotel is on a slight hill too, so you definitely you should consider renting a car if you're staying at Fort Marcy during winter. The plaza is walkable, but again, be mindful of weather conditions (it spontaneously began snowing during my stay).

My sister and I stayed in a one bedroom suite, and it was fantastic. The living area was surprisingly roomy, there was a kitchen fully stocked with cooking equipment, and the bathroom and bedroom were clean and spacious as well. For the price (~$80 a night for my stay) the one bedroom suite was well worth it! I truly felt relaxed coming back to the hotel after a day of sightseeing.

One of the main reasons why I chose Fort Marcy was for the indoor hotel/spa, which I enjoyed. The pool was cleaned and nicely size, as well as the jacuzzi. Be aware, it's only open until 7pm. I really wish it were open later, but for security reasons they lock it up once the front desk staff leaves work for the day. I hope one day they can stay open for a bit later in the night...it's an indoor pool, after all. :)

I really enjoyed this hotel. If you're booking through a hotel reservation website, you may not receive information about how to check-in after hours, so definitely call Fort Marcy ahead of time if you plan on arriving after 7pm. If you're visiting Santa Fe, definitely keep Fort Marcy in mind. You'll get great value for your money, have a comfortable space to turned into after a long day, and be situated a drive away from the city's shops, museums, and major highways for any road trips.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edwina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FortMarcyHotelSuites, General Manager at Fort Marcy Hotel Suites, responded to this review, 18 February 2014
We really enjoyed hosting you and your sister on your long weekend getaway. Thank you for mentioning the need to contact the hotel if you will be arriving later in the evening. Unfortunately you are correct in stating sometimes the on line travel agencies do not provide all the details needed to ensure a smooth check-in. As I mentioned when you were here, booking directly with any hotel you are staying at often helps to alleviate these types of miss communications. I know you are planning a return visit and we have your very own vacation condo waiting for you here at Fort Marcy. It was fun taking you around town and sharing with you all the magical things to see and do in Santa Fe.
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Santa Fe, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 January 2014

Stayed four nights in a one bedroom condo. Spotlessly clean, very comfortable. Staff (Natalie, Luis, and Damian) were exceptionally friendly and, more importantly, competent. Great location for exploring a fascinating city on foot. Walking distance to a month's worth of shops, galleries, and great restaurants. We'll vacation in Santa Fe regularly after this and we will always stay at Fort Marcy.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom10936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temecula, California
Level Contributor
3 reviews
Reviewed 16 January 2014

Our accommodations in Santa Fe at the Fort Marcy Hotel Suites were almost exactly what we expected. Very minor cosmetic issues in one of the bathrooms, but that didn't stop us from completely enjoying our stay at this wonderful complex. The views of the city and mountains were dynamite, the location was convenient for walking or driving to see the city sights, and we will look to stay with them again in the future.

Room Tip: Best views of the north end of city and mountains are in the units on the northern face of the compl...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JDG1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FortMarcyHotelSuites, General Manager at Fort Marcy Hotel Suites, responded to this review, 18 February 2014
“…the location was convenient for walking or driving to see the city sights…” We are always pleased to hear about people positive experiences here at Fort Marcy. Our team takes great pleasure in knowing that our guests are noticing their efforts. We look forward to having you as our guest when you again return to the City Different.
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Austin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

We have stayed at Ft. Marcy twice now in Santa Fe and I can't think of a better place in Santa Fe. Great locatiion close to the Square and covienent to everything, very reasonable prices, beautiful condos with easy parking, a great staff and beautiful view of the area. We rent a 2 bedroom 2 bath and it's always clean, well stocked and very comfortable. I recommend Ft. Marcy to anyone visiting Santa Fe.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FJKAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 December 2013

We stayed here for one night, in a 2-bedroom duplex unit, which was much too big for the two of us for one evening, but it was fun anyway. Would be best suited for a family or group of friends staying for a couple of days (at least) to take advantage of the kitchen facilities, etc.

Pros:
good climate control
nice and quiet area
nice amenities (tv and dvd) - all in working order
comfy couch
nice small park across the street
clean and well maintained
nice balcony
nice kitchen
loved all of the space
easy parking right outside

Cons:
water pressure and water heat could be improved
bed was a bit too firm and bouncy, and small for a "queen" sized bed
the sink in the second bedroom was blocked
no pantry/staple basics in the kitchen (salt, pepper, oil, etc.)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank mishaaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FortMarcyHotelSuites, General Manager at Fort Marcy Hotel Suites, responded to this review, 30 December 2013
Thank you to taking the time to point out what you felt were the pros and cons of our condos here at Fort Marcy. It sounds like we upgraded you to a two bedroom condo when all you really need was a one bedroom condo suite. There is no question you are correct is saying Fort Marcy is perfect for families and friends during longer stays when utilizing our larger suites. You just can beat the space to spread out and stretch your legs. Also I appreciate you’re mentioning a number of cons that do need to be reviewed, as such I will be addressing these in our next staff meeting. Again, thank you for your through observations.
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Pueblo West, Colorado
Level Contributor
136 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 19 December 2013 via mobile

We stayed in the complex for 3 months we had an apt unit 18. Ver 1950s the dishwasher was so loud sounded like heavy machinery. The second bathroom was a joke. The tub/ shower was behind the door it's very ,small. The water closet is 1.5 ft from wall so you hit your head on the wall when using it. Also very expensive for what you get. Some if the other units have been updated.

Stayed December 2013, travelled on business
Helpful?
Thank ARNtoGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FortMarcyHotelSuites, General Manager at Fort Marcy Hotel Suites, responded to this review, 20 December 2013
Thank you so much for clearly identifying the condo that you stayed in while here on the property. The unit that you described (unit 18), is not rented by “Fort Marcy Hotel Suites”, managed by All Seasons Resort Lodging (ASRL). There are several splinter entities in Santa Fe that rent a few units at Fort Marcy, and other places in the city, that should be thoroughly vetted before visiting Santa Fe, and unfortunately, unit 18 is one of those splinter entities. Fort Marcy Hotel Suites, removed unit 18 from our rental program almost two years ago for precisely the reasons you give, as it was a substandard unit that we could not put our reputation behind. We have very strict standards required for the rooms that are in our rental program. All 55 units rented through Fort Marcy Hotel Suites (ASRL), have been updated to guarantee that our guests' expectations are met. Although each condo is uniquely furnished, having its own flavor and flair, they are all of a condition that speaks to a 3-4 star standard. Next time you visit Santa Fe please be sure to contact us directly so that we can ensure that your experience is memorable and one that you’ll want to repeat. As the general manager for Fort Marcy Hotel Suite, managed by All Seasons Resort Lodging, I would ask that you contact us directly for an authentic Fort Marcy Hotel Suites condo at 505-988-2800.
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Denver, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 December 2013

Close to plaza, quiet, clean and beautifully furnished apartment. After realizing I left my iPad in the apartment and on my way home back to CO, the hotel mailed it fed ex and incurred the cost! Will go back!!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 861HeatherS861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fort Marcy Hotel Suites

Property: Fort Marcy Hotel Suites
Address: 321 Kearney Road, Santa Fe, NM 87501
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 23 Speciality Lodging in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Fort Marcy Hotel Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):

Perched atop a hill near the site of the original Fort Marcy from which the property took its name, the modern Fort Marcy provides guests with panoramic views of Santa Fe, the outlying deserts, and the distant Sangre de Cristo Mountains.

Fort Marcy's 1-, 2-, and 3-bedroom suites are spread throughout twelve different adobe buildings which sit on nine acres of natural and landscaped desert grounds. Stroll through meandering paths among shade trees, blooming cactus, and manicured gardens. Or return to your suite's fully furnished kitchen, separate living area, authentic kiva fireplace, or private balcony to enjoy the desert air or a famous Southwest sunset.

Of course, Santa Fe's historic downtown lies just blocks away - home to the Georgia O'Keeffe Museum, the Cathedral Basilica of St. Francis of Assisi, the Mercado, Galleria, and Sena Plazas, the San Miguel Mission, and an endless number of shopping, dining, and entertainment options. For the Santa Fe getaway that's the ideal blend of luxury, convenience, and beauty, Fort Marcy may just be vacation perfection.

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Also Known As:
Fort Marcy Hotel Santa Fe
Fort Marcy Santa Fe
Fort Marcy Hotel Suites Santa Fe, New Mexico

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