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“Tired Hampton Property”

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Hampton Inn Santa Fe
Ranked #38 of 60 Hotels in Santa Fe
Unadilla, New York
Level 6 Contributor
111 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Tired Hampton Property”
Reviewed 31 January 2014 via mobile

This Hampton is just OK -an older property that has seen some upgrades but needs much more Located not too far from the center of Santa Fe near tons of restaurants and shopping. I was given a complementary upgrade.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, 5 February 2014
Thank you for taking the time to share your review.We truly value your feedback.We have upgraded are breakfast area, and are working on property upgrades. I hope when back in Santa Fe you will visit us again. Thank you again for sharing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado, United States
Level 5 Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 January 2014

Always stay here when in Santa Fe. Friendly people. Good location. Well-managed property. Now non-smoking which is great. Quiet. Still need to work on getting smoke odor out of previous smoking section.

  • Stayed January 2014, travelled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
5 Thank Kendra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 January 2014

If you don't mind staying off the plaza this is a great hotel. Its affordable, clean, modern, and the staff if very good. You are also close to many restaurants within walking distance. The only downside is the internet access. It was so slow around 5 p.m. until late evening. Speed was great in the wee hours of the morning.

  • Stayed January 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
2 Thank Roberta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 January 2014

If you have a car and don't need to stay on the Plaza in Santa Fe, NM, then this is a nice choice. The staff was friendly and helpful. The place was well-kept and looked fresh, not run down. Sometimes when we visit, we want something more plush, but at other times, we just need the basics, and this Hampton Inn works very well.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank SharBer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Colorado, USA
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 January 2014

This is a convenient location for us when in Santa Fe. Have stayed twice and planning another stay on return north tomorrow. The duvets are too heavy for us, but everything else is great. Breakfast was good. The girl even took our plates.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
4 Thank Joan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, AZ
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 January 2014

I have stayed in several Hampton Inns, my experience was that Hampton Inns were crisp and inviting. Here, the room was just average and the windows did not block traffic noise. The bed was fine, the carpet and decoration were tired.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank LSveritasParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, Front Office Manager at Hampton Inn Santa Fe, responded to this review, 15 January 2014
Thank you for leaving your feedback on your recent experience with us. I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your bringing this issue to my attention and allowing me to follow up with this. We have some really nice updates coming up and will make your next visit is much better. Once again, thank you for your feedback and I hope you give us another chance next time you are in Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, United States
1 review
Reviewed 7 January 2014

Was not told upon arrival that pool was freezing and would not be repaired during our stay, bed linens too small, room lights too dim to read comfortably. Extra pillows requested on two nights, but were never provided. On the plus side, breakfast room and food were pleasant, parking ample.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, Front Office Manager at Hampton Inn Santa Fe, responded to this review, 15 January 2014
First of all, Thank you very much for your review. We appreciate your review and we would like to apologize for falling short on your expectations about the pool. We should have communicated the problem with the pool much better. It took longer than expected due to the holidays, however; the problem has been fixed. On the positive side, we are glad to hear that you enjoyed our wonderful breakfast, we do have a great variety. Once again, thank you for your review and thank you for choosing our Hampton Inn as your choice of lodging.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Santa Fe

Property: Hampton Inn Santa Fe
Address: 3625 Cerrillos Rd, Santa Fe, NM 87507-2908
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Santa Fe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton Inn Santa Fe 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn
Hampton Inn Santa Fe New Mexico

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