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“Never Again!”

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Hampton Inn Santa Fe
Ranked #40 of 60 Hotels in Santa Fe
Reviewed 9 March 2014

As a Hilton Honors member with a higher floor preference I was surprised to be placed on the ground floor. Surprise became something much worse. The noise level was horrific! The parking lot outside our window, the side entrance around the corner from our room, the stairwell next to us, the ice machine outside our door and the indoor pool across the hall provided a steady stream of noise beyond belief! As if it wasn't bad enough, just after my husband, grandson and I went to bed, a group of inconsiderate morons started an argument outside our window and proceeded to bring it into the building right outside our door. With the gap around the door, they might as well have been in the room with us! I suppose if you want all night long drama and noise, you'd enjoy staying here. If you want to sleep, there are plenty of other places to stay in Santa Fe! I will definitely choose one of those next time!

Stayed: March 2014, travelled with family
Thank snoopydeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 11 March 2014

Dear Snoopydeb, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with high a quality experience and it seems we have fallen short during your recent stay. We sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future.Again I truly apologize. Thank you for sharing. Janice Blea General Manager

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254 - 260 of 493 reviews

Reviewed 2 March 2014

I've stayed here twice. Although the room is very neutral, it is very quiet, very clean and the beds were comfortable.It is not convenient for walking downtown, but is nearby as long as you have a car. The local airport shuttle that took me there from Albuquerque also stops there which was convenient et for meeting up with friends. Recommend this hotel for your stay in Santa Fe without breaking the bank,

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Hampton
1  Thank 903erikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 11 March 2014

Dear 903erikan, We appreciate your review and choosing Hampton Inn Santa Fe for your choice of lodging. Thank you for the great assessment of our rooms. We are glad you had a good nights rest.We look forward to accommodating you on your next visit.

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Reviewed 28 February 2014

Sub-par Internet connection; the TV had about 30% of channels inoperative. Staff comment: - "It's just Santa Fe". None of my concerns appeared to be unusual for them. Otherwise the accommodations (room, furnishings, bathroom, etc.) were average.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Hampton
Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

This place needs a serious remodel. It's really old & tired. Furnishings & room layout are from long ago. The rooms are very small. Floor, wall finishes are old. Bathroom small. Staff was nice. This is just not what you'd expect from a Hilton product.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hampton
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 27 February 2014

Dear Scott Pedersen, Thank you for taking the time to share your thoughts. We would like to offer a sincere apology for any inconvenience with room accommodations that you received. We take all reviews very seriously ,and your feedback will help us improve for our next guest or your next visit. Thanks for the shout out to the Wonderful Staff!

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Reviewed 23 February 2014

This hotel was great: clean, quiet at night, friendly and helpful staff, great location with easy access to Santa Fe attractions (like the Plaza). Nearby shopping, restaurants, and a large new movie theater provided fun and entertainment. I recommend the Blue Corn Brewery for great food and drink, family friendly atmosphere, and friendly staff. The breakfast at the hotel was fresh and good. 24 hour coffee, tea, and hot chocolate a nice extra in the lobby.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hampton
2  Thank christines537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 25 February 2014

Dear Christine 537, Thank you for taking time to write your review. We were ecstatic to here you enjoyed your visit in Santa Fe and we were able to accommodate you and your family. We encourage you to come back and stay with us.

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Reviewed 22 February 2014 via mobile

Very nice rooms everything was very clean
great location to shopping and dinner in the evening. We were traveling to the East and stopped for the night the lady working the desk was very pleasant and helpful. Best breakfast and very nice lady who works the breakfast area!

Stayed: February 2014, travelled as a couple
Thank Blueflower2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 25 February 2014

Dear Blueflower2, Thank you for staying with us. We take pride in customer service. We are glad you enjoyed the breakfast. Thank you for the great assessment of our rooms. We look forward to seeing you in the future.

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Reviewed 22 February 2014

State legislature only meets 60 days every two years, so many of hotels close to square were full. Hampton was pleasant stay, but long drive in to center of city. Hard to judge this on map. But provides quiet respite after busy day.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Guy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this reviewResponded 25 February 2014

Dear Guy L, We appreciate your business. We apologize for any inconvenience.. We were pleased to hear you enjoyed your stay. Thank you for choosing Hampton in Santa Fe. Please consider us when you visit Santa Fe.

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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Rd, Santa Fe, NM 87507-2908
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 60 Hotels in Santa Fe
Price Range: £76 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn
Hampton Inn Santa Fe New Mexico

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