Staff at the desk were helpful and answered my questions to the best of their ability. I had several problems with the Inn: about two weeks ago I had made a reservation. I thought it was with Inn at Santa Fe. When I got to the Inn, I discovered that they didn't have my reservation. I was understandably upset about this. I later found out that my reservation somehow ended up at Comfort Suites (who refused to refund my money) somehow. I want to apologize to Inn at Santa Fe about being upset with them concerning this. All this aside, I was very disappointed with the room I had at Inn at Santa Fe. It was small, the restroom (also small) was a toilet facing a shower. The shower didn't have any lights. There was no shower mats, so while taking a shower, I slipped and almost fell. I ended up grabbing the bar in the back of the shower and the door handle (which opened up). The front door didn't meet the door jamb at the bottom (there was about an inch to 2 inch gap at the bottom of the door. This didn't make me feel very safe. The breakfast was awful. The food was cold, the bagel was hard as a rock (had to just throw it away) and the potatoes were rubbery. There was also no attendants in the room. I became disgusted at this point, threw my breakfast in the trash, paid my bill and left.
- Official Description (provided by the hotel):
- Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more less
- Reservation Options:
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- Also Known As:
- Inn At Santa Fe Hotel Santa Fe
- Hotel Santa Fe
- Inn At Santa Fe New Mexico