We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Too Small For Families of 5”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Santa Fe
Ranked #25 of 60 Hotels in Santa Fe
Certificate of Excellence
South, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Too Small For Families of 5”
Reviewed 16 March 2014

There are 2 doubles or 1 King...too small for families. The bathroom was dirty upon arrival. We couldn't get a roll-away bed when we asked for one. Had to move rooms to be comfortable and never got the extra comforter we asked for.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Lacy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 18 March 2014
Hi Lacy,
Thank you for taking the time to give us feedback about your stay. While the occupancy limits of the rooms can not be changed, we certainly could have done better at communicating and delivering the extra comforter. I apologize for any inconvenience this caused and I hope you enjoyed your time in Santa Fe. I hope you will give us another chance on a future visit to the area.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

696 reviews from our community

Traveller rating
    352
    189
    79
    51
    25
See reviews for
192
214
28
171
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dalton, GA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2014

Overall, the DoubleTree had great accommodations. Had a pool which was "important" for our little boy (7). Other than a clogged sink (which was attended to promptly), our accommodations were good. We did not take advantage of the onsite restaurant or other amenities as we went out during the day and explored Santa Fe.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank elcid1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 14 March 2014
HI elcid,
Thank you for choosing to stay with us and for taking the time to write a review. I am happy to hear we took care of the issue and that overall you enjoyed our hotel and its services. I hope you will choose us again on a future visit to the area.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plainview, Texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 March 2014

The staff is amazing and so friendly! The rooms were clean and the pool/hot tub was really great. We enjoyed the wonderful breakfast (pay for the bed/breakfast special...you won't regret it!) We will return!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Karri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 14 March 2014
Hi Karri,
Thank you for choosing to stay with us and for taking the time to write a review about your experience. I am happy you enjoyed our hotel and I hope we can welcome you back on a future visit to Santa Fe!
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 March 2014

Top notch hotel in Sante Fe. The only issue was the very small bathroom. The vanity was so small my wife and I could not use it simultaneously. Very frustrating especially considering this is a "DOUBLE TREE".

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Cody G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 14 March 2014
Hi Cody,
Thank you for taking the time to review our hotel and for choosing to stay with us! I appreciate the feedback regarding the vanity and am happy that you enjoyed the hotel and its service. If you prefer a larger vanity area, our Junior Suites have double sinks! I hope we can welcome you back on a future visit to Santa Fe.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, New Mexico
1 review
Reviewed 7 March 2014

Had to stay in Santa Fe for a early morning surgery stayed here :) couldn't be more comfortable. Front desk staff is amazing at meeting needs, beds are comfy and most important the room is clean and more than expected. Great job doubletree santa fe!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonaLaMonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 10 March 2014
Hi Monalamonda,
Thank you very much for taking the time to write a review. It is always great to hear when our guests enjoyed their stay. We hope you will choose us again on a future visit to the area!
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angel Fire, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 March 2014

I've stayed at the Santa Fe Double Tree again and again and have always been more than completely satisfied. I wish all travel could be this easy and pleasant. Best kept secret in town. I'm sure you'll feel the same, but please be kind to their staff, we all want to keep them happy with us visitors too.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank Randi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 10 March 2014
Hi Randi,
I am so glad to hear you have enjoyed your stays with us and that you will keep coming back! Thank you for taking the time to write a review and being such a great guest. We look forward to welcoming you back on your next visit to Santa Fe!
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2014

Great place to stay. Proximity to the downtown area is very convenient. Rooms are quiet, breakfast buffet is very good, parking is free. Hotel is clean. The bar is a good place to relax. Swimming pool and hot tub are rather small but works for a couples trip. Hotel staff are very accommodating and friendly. We had a faulty switch related to the vanity area light and the front desk promptly sent an engineer to resolve the issue.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank LitlDuchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, 10 March 2014
Hi Litlduchess,
Thank you for your kind comments and for taking the time to let us know about your experience. It is always great to hear from our guests and I will certainly pass this on to our staff. I hope you will choose us again on a future visit to the area.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santa Fe hotels
Hyatt Place Santa Fe
#15 of 60 in Santa Fe
4.5 of 5 bubbles 714 reviews
Comfort Suites
#14 of 60 in Santa Fe
4.5 of 5 bubbles 808 reviews
Show Prices
Show Prices
Show Prices
Homewood Suites Santa Fe
#7 of 60 in Santa Fe
4.5 of 5 bubbles 916 reviews
Inn At Santa Fe
#31 of 60 in Santa Fe
4.0 of 5 bubbles 595 reviews
Downtown
Hilton Santa Fe Historic Plaza
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Santa Fe

Property: DoubleTree by Hilton Santa Fe
Address: 4048 Cerrillos Rd, Santa Fe, NM 87507-2917
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Santa Fe
#19 Romantic Hotel in Santa Fe
#25 Family Hotel in Santa Fe
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Number of rooms: 130
Official Description (provided by the hotel):
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Travel Republic (UK), Ctrip TA, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn
DoubleTree By Hilton Santa Fe New Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing