This was the first time that my wife and I had stayed at this hotel. With tax, the amount for three nights, using the AAA discount was $243. The hotel is within a couple of miles of I-25, on Cerrillos Road. There are many stores and places to eat within walking distance – and even a liquor store next door. Parking is free and the lot is lit well at night. I did not feel any concern for safety in the parking lot, or in the surrounding area.
There is a swimming pool with a hot tub in the same area. The vending area has a soft drink machine, a snack machine, and an ice machine. The hotel provides a decent breakfast, with eggs, sausage, Danishes, cereal, fresh fruit, yogurt, oatmeal, bagels, and a waffle grill. Coffee, milk, orange juice and tea bags were provided for drinks. Breakfast is served from 6 AM – 9 AM, and the dining area is pretty full from 7 AM until breakfast closes.
There is an elevator, but the buttons were so worn out that you couldn’t call the elevator. In the elevator, the door would close, but it took a lot of effort to get the elevator to go up or down. By the end of our visit, the elevator buttons were almost impossible to operate. There was a lady that had recently undergone chemotherapy that simply couldn’t operate the elevator due to the worn out buttons. The condition of the elevator is of concern for those with health problems or physical limitations.
The room we had was listed as a suite and had a flat screen TV. We had trouble operating the Direct TV and did not find instructions. We experienced intermittent problems with the air conditioning unit, but the maintenance man said that he couldn’t find a problem. The shower water pressure was horrible – the maintenance man installed another shower head with no appreciable increase in water pressure. There was a hot tub option with the shower, but it took over 30 minutes to fill the tub to use it. A hair dryer is provided. There is free wireless internet, but you have to watch an ad to get the free internet – I have never experienced that before. The refrigerator worked, but seemed to always make a sound like a motor that is running. The microwave worked fine until the last day of our stay. An ironing board and iron are also provided. The room was clean.
The staff was friendly and courteous, as was everyone that we encountered in Santa Fe that lived in the area. Overall, this stay would be well worth the price if there were not so many malfunctions with features of the property. The number of items that did not function properly lowered this hotel from a "very good" to "average". Hopefully they will make some repairs and get the better ratings for which they have to potential to have.
- Official Description (provided by the hotel):
- Comfort Inn, a Santa Fe hotel near the historic Santa Fe Plaza.The Santa Fe, NM Comfort Inn® hotel is north of Interstate 25, just east of State Route 14. We are near:Historic Santa Fe PlazaSangre de Cristo MountainsSanta Fe OperaLoretto ChapelGeorgia O'Keeffe MuseumPalace of the Governors, the oldest continuously used public building in the United States, is nearby.Our pet-friendly hotel offers amenities like:Free coffeeFree weekday newspaperFree local callsIndoor heated poolExercise roomYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers can access free wireless high-speed Internet in all rooms and copy and fax services.All our rooms have cable television and coffee makers. Some rooms have refrigerators and microwaves. Non-smoking rooms are available, and guest laundry facilities are onsite.Next time you visit Santa Fe, allow our friendly staff to attend to your lodging needs. Book your room today. ... more less
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- Also Known As:
- Comfort Hotel Santa Fe
- Comfort Inn Santa Fe
- Santa Fe Comfort Inn New Mexico