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“Mildly disappointed”
Review of Smashburger

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Smashburger
Ranked #50 of 230 Restaurants in Thousand Oaks
Cuisines: American
Restaurant details
Reviewed 1 July 2014

Went as did others to try. Burgers were more that adequate but really seemed like an overpriced fast food okace,

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Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 31 reviews

Reviewed 23 April 2014

A nice addition to the Conejo Valley burger landscape. Nice, clean family atomosphere, friendly service and generally very good food. Might be on the slightly expensive side of order at the counter dining. The burgers are excellent and always cooked to order. The malts and shakes are terrific - diet cheating type terrific. The fries can be anywhere from okay to very good. They tend to be on the greasy side.

Overall, a nice place to dine. A step up from In N Out or Five Guys, but also more expensive.

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Thank NPcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

We tried the mushroom truffle burger and the avocado bacon club burger, along with some smash fries. The burgers were good, nice and fresh. The fries were good, but a little greasy. The staff was friendly and the eating area was clean.
Their payment system was down that afternoon, so the could only accept cash. Evidently this happens at this location from time to time, not good for business. Cost per person seemed a bit high, around $9-10.

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Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2014

Went to try it. Good burgers and fries but somewhat pricey. Service was very friendly and clean eating area

Thank SimpleGuy145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

We love our Smashburger in Roseville where we live, so we had no problem stopping in at the one Thousand Oaks on our way South. Wow ! What a difference. The person that took our food order was incredibly dense. The nice thing about Smashburger is that the meat is fresh, so you can have it any way you like. Also, you can add things to put on your burger or leave things out. He insisted that we had to have our burgers well done, and then couldn't seem to handle the substitutions we wanted so tried to charge us for a la carte burgers which came up a whole lot more expensive. We almost walked out, but then he got it together and gave us what we wanted for about the same price we were used to paying. Our food came: Burgers were done to a crisp, almost inedible. The fries we ordered were soggy. Gosh. This place needs a new manager and a new chef.

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Thank DAVID F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Thousand Oaks, CA
 

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