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TownePlace Suites Thousand Oaks Ventura County
Ranked #6 of 9 Hotels in Thousand Oaks
Las Cruces, NM
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Ants!”
3 of 5 bubbles Reviewed 11 January 2013

Hotel was as expected...good Marriott quality in a lower end hotel. Clean room, Good room amenities, good exercise room. Problem? Ants in the bathroom each morning. About 20-30 of them on the wall around the sink and toilet. Kindly complained to the front desk when the problem started. They said the ants were a problem on the lower floors when it rained (which it did). I asked them to spray or do whatever to solve the problem. Not sure if anything was done, and the front desk people did not offer to move us to a room on a higher floor. Granted, we should have asked, but didn't. Same problem the next two mornings of our stay. I complained a bit more upon checkout. Never really felt the staff was interested in solving the problem.

Room Tip: Pick a higher floor room, especially if it has rained there recently.
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  • Stayed December 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GolfCouple88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 13 January 2013
Thank you for taking the time to write a review of our hotel on this website. I am very sorry that you experienced a problem at our hotel. We appreciate the honest and open feedback of all our guests. We take every response seriously and will be speaking with the staff to ensure that every courtesy is extended to our guests and that this problem will not happen again. If you would like to return in the future please contact me directly at 805.499.3111 and I will be happy to reserve a suite for your next visit.
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84 reviews from our community

Traveller rating
    19
    30
    24
    4
    7
See reviews for
22
19
10
29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
San Diego, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 January 2013

Nice location but a bit hard to find as it is tucked back behind another hotel and shares an entrance to other businesses. Stayed here and this is a beautiful area and is a short distance to hop on fwy to continue your journey. I think this hotel has a lot of extended stay customers so it can be annoying if you want quiet. Not much on the food side.. it's mostly grab n' go.

Room Tip: Rooms are small and European style. Not great for family extended stay but works out okay if just a...
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  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gone247travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 7 January 2013
Thank you very much for taking time out of your busy schedule to write a review of our hotel. I am very pleased to hear that you enjoyed your stay at TownePlace Suites by Marriott Thousand Oaks. All of our suites in the hotel have full size kitchens. We do have one bedroom and two bedroom suites, in addition to our studios, that are very spacious and may accommodate a family . There is also a finess facility, pool and jacuzzi, barbecue and laundry on site. We look forward to welcoming you back. If there is anything that you need for your future visit please contact me and I will be more than happy to help.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Renton, Washington
Level Contributor
242 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 1 October 2012

This is the third time we have stayed in the Thousand Oaks area and have previously stayed elsewhere because of better prices. This visit TownePlace had the better price (on Expedia) and is more convenient to our relatives than driving from Agoura Hills. The room was a studio with barely enough room for us and our luggage but workable. There was a kitchenette that we did not use. The breakfast was the typical cold cereal, packaged pastries, with toast and juice and served in the lobby with tables in an adjoining room. A nice touch was the little lunch sacks provided to take fruit or a granola bar for a snack later in the day. There are fresh baked cookies in the evening too. Our granddaughter really enjoyed using the pool.

Room Tip: All rooms are at least one floor up from the lobby, using the stairs is much quicker than waiting fo...
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  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CWLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 5 October 2012
Thank you for taking the time to write a review of our hotel on this website. We appreciate the honest and open feedback of all our guests. I am pleased to hear that you choose TownePlace Suites by Marriott Thousand Oaks, CA when visiting family in the area. I am very happy to hear that you were able to enjoy many of our complimentary breakfast items for later in the day and the cookies! The pool area is very nice and I am please that your granddaughter enjoyed the facilities. We also have a very nice BBQ area that is great for entertaining your family. We are happy to hear that you will return to our hotel in the future. If you are in need of assistance please contact me directly at 805.499.3111 and I will be happy to reserve a suite for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 October 2012

Located on Newbury Park, this hotel can be hard to find. It is tucked behind a shopping area and the sign on the street is very small. Look for the Courtyard by Marriott and it will be the next driveway.
This hotel was a great location for us as we were visiting family close by. It is close to the Reagan Library and is a good location for Thousand Oaks, Simi Valley, and other cities off Hwy 101. It comes with a free breakfast--but don't expect a big spread, just your basic cold items. However, they do supply little bags for taking the items back to your room or if you are heading out, which is very nice of them.
The internet is very slow, but it does work. The rooms are surprisingly quiet--even the ones next to the freeway. The room was very small, but well laid out. The towels are very thin, but surprisingly absorbent. There were plenty of pillows, which was good since they were the basic squished flat in 5 seconds type. The pool is nice and there are tiny, thin towels out by the pool also.
The usual set up for air conditioning--a big blowing machine that billows out the curtains. We find that the scriptures supplied in the night stand work well for keeping the curtains back. Do your nightly scripture reading, then use them to hold back the curtains!

Room Tip: No easy way to get to the rooms except through the lobby. Ask for a room by the elevator if you don...
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  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mary Ellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 2 October 2012
Thanks for the great review! I am thrilled that you found our rooms and accommodations to be exceptionally comfortable and well laid out. It is a perfect hotel for visiting family, the Reagan Library and is a good location for Thousand Oaks, Simi Valley, and other cities off Hwy 101. Our hotel is nestled in the hillside which keeps the rooms quiet. Whether you are in town for a quick one night stay, or if you are on business for the week,our clean and fresh beds, full size kitchens, complimentary breakfast and friendly staff are here to make you feel like you are right at home. I look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alameda, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 August 2012

We stay here whenever we are in T.O. to visit family. It's clean, staff is friendly and helpful and love the daily breakfast. While we don't always use the kitchenette to it's fullest, it is nice to have if we need it. And love the nightly dips in the hot tub. Only thing that bothered me was on Monday, the 7:30a start of vacuuming that could be heard all morning. However, We will definitely be back again.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teebone25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 4 August 2012
Dear Guest,

Thank you for taking the time to write a review of our hotel on this website. We appreciate the honest and open feedback of all our guests. I am pleased to hear that you choose TownePlace Suites by Marriott Thousand Oaks, CA when visiting family in the area. I am very sorry that the early morning cleaning caused a disruption during your stay. We take every response seriously and will be speaking with the staff to ensure that every courtesy is extended to our guests. We are happy to hear that you will return to our hotel in the future. If you are in need of contact me directly at 805.499.3111 and I will be happy to reserve a suite for your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castle Pines, CO
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 July 2012

We stayed at Towneplace suites while visiting family that live in the area. We found that it was ideal for our purposes. We had a queen studio that worked out well. We cooked in the room a few times and used the outdoor grill a couple of times. We took advantage of the free breakfast everyday. Although it isn't hot food, it is still a good deal with cereal, yogurt, fresh fruit, juice, bagels, pastries and muffins. It is replenished during the breakfast time and even if you go late, there is still an excellent selection. The staff was friendly and very helpful. Our room was thoroughly cleaned every day and there always seemed to be someone cleaning some area of the hotel. Our only complaint was the pool towels. The room bath towels are bigger and we ended up using those instead. The hotel is close to the 101 freeway, so there is some traffic noise. We had a room on the back side and didn't hear any noise. It's not easy to see the driveway leading up to the property, if you come in from the east. Just look for the Marriott Courtyard-it's right past that. All in all this was a great experience for us. We have already booked another visit.

Room Tip: Ask for a room on the back side of the property to avoid traffic noise
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  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DVCRST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 4 August 2012
Dear Guest,

Thank you for taking the time to write a review of our hotel on this website. We appreciate the honest and open feedback of all our guests. I am pleased to hear that you felt the hotel met your needs. Each one of our hotel suites include full size kitchens and complimentary internet both Wi-Fi and high speed. We even have a brand new fully equipped fitness facility, pool, Jacuzzi and barbeque on site. We are happy to hear that you will return to our hotel in the future. If you are in need of contact me directly at 805.499.3111 and I will be happy to reserve a suite for your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walnut Creek, California
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 June 2012

I needed to spend time in the room working, so I really appreciated the small kitchen where I could keep and fix my own food. The hotel wasn't fancy, but very clean. I got a great senior price and would definitely stay there again.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SuzanneCA84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaParrish, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review, 20 June 2012
Suzanne-

Thank you so much for taking time out of your busy schedule to write a review of our hotel. I am very pleased to hear that you enjoyed your stay at TownePlace Suites by Marriott Thousand Oaks. All of our suites in the hotel have full size kitchens including our studios, one bedroom and two bedroom suites. We look forward to welcoming you back. If there is anything that you need for your future visit please contact me and I will be more than happy to help.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Thousand Oaks Ventura County

Property: TownePlace Suites Thousand Oaks Ventura County
Address: 1712 Newbury Rd, Thousand Oaks, CA 91320
Region: United States > California > Thousand Oaks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Thousand Oaks
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Thousand Oaks Ventura County 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Towneplace Suites Thousand Oaks Ventura County Hotel Thousand Oaks
Towneplace Suites 1000 Oaks Ventura County

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