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Palm Garden Hotel
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Reviews (474)
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Reviewed 30 May 2014 via mobile

My wife and I stayed here a few nights. The staff was friendly and helpful... Even gave us a couple free drink coupons each night for the connected Brandons Irish Pub. The rooms were clean and it looked like they had done some remodeling... but have more to do still.

If you are in the area and want to save a few bucks on the hotel this would be my number one choice. There are nicer hotels in the area but not at this price point.

Stayed: May 2014, travelled with family
Thank TravelIsAsTravelDoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this reviewResponded 6 June 2014

Dear tpowell70,

Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am glad that you and the family found our accommodations to your liking. We strive to provide the best experience with as many options at a reasonable price. We are very close to completing our renovations and look forward to your return so you may enjoy everything we have to offer.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!

Respectfully,

Michael Reardon
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

Great deal and will definitely stay here again. Perfect location, very well priced, gorgeous pool and outside areas, good breakfast. Incredible Indian restaurant literally across the parking lot.
Far exceeded my expectations!

  • Stayed: May 2014
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1  Thank lemurz2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this reviewResponded 12 May 2014

Dear lemurz2007,

Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
We pride ourselves on exceeding expectations and it is refreshing to hear we have done just that. I am glad you enjoyed your stay and were able to visit the local restaurants.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!

Respectfully,

Michael Reardon
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

I am so glad we stayed here, Sure the room could have used a little help, actually the bathroom was the only problem but still not that bad. It could have been a little cleaner and updated but overall this was a great hotel. The bed was extremely comfortable. Didn't have any problems with noise that others complained about.
Breakfast was good. Eggs, hashbrowns, waffles(yum!) etc.
This is not a huge hotel, It has that motel/hotel feel, rooms that have access around the pool and gardens. The upkeep on the pool and gardens is great. It is so beautiful at night with lights that light up everywhere. They provide pool towels at the pool, great pool chairs and lots of tables to use. The pool is heated. The restaurant connected to this hotel is very cute, irish pub. The hotel is walking distance to Walmart, Walgreens, grocery store, and a sushi restaurant(good sushi too). You would be crazy to stay anywhere else in this area. Easy access to 101. Check in was easy, everyone was very nice, They also have a business center and work out. Used both and was very happy with it.

Room Tip: Get a room on the first floor near pool!
  • Stayed: April 2014, travelled on business
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Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this reviewResponded 8 May 2014

Dear KarenCDelrayBeach,

Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am excited to reassure you our bathrooms will be receiving a complete remodel in order to bring them up to our standards, and guest's expectations. I am happy to hear that you enjoyed all the other amenities our hotel has to offer, from the pool to our breakfast. We look forward to showing you all we have to offer in the future.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!

Respectfully,

Michael Reardon
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

We've just come back from LA, we stayed at the Palm Garden 18mths ago, wow what a difference this time, the new owners have transformed the hotel, new beds, the most comfortable we've ever slept on, new furniture in the rooms, big TV's with all major channels, and free unlimited wifi.

Included in room cost is free breakfast, unlimited buffet style.

The pool area is beautifully maintained, with towels on sun loungers, also nicely laid out shaded areas.

For value for money, there is nothing locally that's a patch on this hotel.

Nothing seems to much trouble at the Palm Garden, it's clear everyone is trying there best to deliver a first class experience for there guests, well done Palm Garden we will be back for sure.

  • Stayed: April 2014, travelled with family
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1  Thank Theonlygunnerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this reviewResponded 28 April 2014

Dear Theonlygunnerboy,

Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am glad to hear that your return to the Palm Garden was one of surprising delight. We are excited to head into this summer fully renovated and ready to provide the most relaxing stay in Thousand Oaks. We hope to bring even more surprises to returning guests at the completion of our property's beautification project.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

We recently stayed at this hotel for 5 days and used it as a base to discover LA. The pool area and landscaped gardens are beautiful and clearly very well kept, we were lucky that we had good weather and our 10 yr old daughter was able to spend time in the pool which she loves!! It was apparent that our room had been recently renovated and offered everything we needed along with the most comfortable beds ever!!! The American breakfast was delicious and our daughter thought that making her own waffles was great fun. There is a really good restaurant called 'Brendans' attached to the hotel which was just perfect at the end of a long day driving around as tourists when you just want to relax...great food, great atmosphere! All the hotel staff were friendly and front desk were extremely helpful. Especially loved the hotel at night with all the fairy lights around the palm trees/pool area. Would love the opportunity to return again next year now that we have discovered this affordable little gem x

  • Stayed: April 2014, travelled with family
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Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this reviewResponded 24 April 2014

Dear Tracey B,

Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
It is wonderful to hear your stay was enjoyable and relaxing. I will make sure both our hotel's staff, and Brendan's are made aware of their outstanding service. We'll have the waffles waiting for you during your next visit.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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