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“Great for the amenities and conveniences”
Review of Palm Garden Hotel

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Palm Garden Hotel
Ranked #2 of 9 Hotels in Thousand Oaks
Certificate of Excellence
Washington, DC Area
Level Contributor
75 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Great for the amenities and conveniences”
Reviewed 25 June 2005

I stayed here for 2 nights on business. The Palm Garden is located right in a small town center/shopping complex (restaraunts near by, knicknack shops, hair stylist gas station ...all on the same property). My room was clean and well furnished. There was a fridge and microwave right in the room (which is great for the grocery store runs to the nearby Supermarket...less than a minute away). The major plus for me was the free high speed internet access in the room--just plug and play! Also the free continental breakfast was more than adequate and had a nice variety of foods. I would recommend this place to stay for the tech/wired savvy business traveler who needs a base in the west valley or thousand oaks. If you are without a car or expect to see some of the sights within walking distance--this hotel will not be the place for you. Overall I had a good stay here and the staff was pretty helpful.

  • Stayed June 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
2 Thank Roadtravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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435 reviews from our community

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A TripAdvisor Member
Reviewed 20 June 2005

I'm a business traveler who's on the road frequently. This hotel by far is the worst I've been to for the price range ($120/night). The room was old and dirty. I couldn't find anything good to say about it. The services were horrible. They need to renovate the hotel, starting with demolishing everything!

If you have to stay in the area, go to the Holiday Inn nearby. It's far more superior when it comes to cleanliness and staff services.

  • Stayed June 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Lake Tahoe, CA
Level Contributor
130 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 19 April 2005

This hotel is a great value! We stayed 2 nights in this beautifully manicured hotel. The gardens are pleasant and the pool is sparkling clean. Our room was very nice (we stayed in 212), although the housekeeping could have been a bit better. Not that it was dirty, it just was not stocked correctly with towels and the pillow cases did not fit the pillows. One word to the maid and this was quickly remedied.
Mon-Thurs the hotel offers a free happy hour with 1 free cocktail of your choice (after that, the cocktails are only $1 each!), and hot snacks...very nice. We ate enough to keep us from going out for dinner! And daily, they serve a really great full American breakfast... it was easily as good as any breakfast we could have eaten out...and it was FREE!
This hotel does not have elevators, so if you need a handicapped facility, you will need to choose a downstairs room. The freeway is not far from the hotel, but because of the angle of the hotel, it was actually reasonably quiet.
Palm Garden is only a couple of miles from a beautiful mall. Though it is right next to a grocery store and small shopping center, and easy access to the freeway. The hotel also has free high-speed internet access.
There is no question that we will stay at this hotel when we are in this area.

6 Thank Uphilldeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, WA
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 380 helpful votes
Reviewed 2 July 2004

My husband and I stayed here for a weekend in June 2004. The hotel was fine. The room was clean. It faced the freeway, but with the window closed we didn't really hear the noise. On the plus side, the staff at the hotel was very nice and let us check in 2 hours ahead of time. We were also very impressed by the breakfast, which was included with the price of the room. We were expecting a typical spread of muffins and juice, but breakfast included eggs, pancakes, bacon and potatoes. One problem was with housekeeping, who came to clean the room at 9am and then again at 10am, even though checkout is at noon. One other thing we noticed was that used room service items were outside one of the rooms when we checked in, and they were still there when we checked out the next day around 11am. And I know that someone from housekeeping walked by at least twice! If I need to stay there again, I will look for someplace else.

3 Thank Kirkland_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 June 2004

Had to write in after seeing the notes displayed. I've been coordinating special events and conferences for about 15 years so did my homework when planning where our wedding guests would stay last summer. Clarion Palm Garden was primary host hotel for our wedding guests, and we also hosted our rehearsal dinner there. ALL of our family and friends LOVED their stay and found the staff exceptionally helpful. Eric's Restaurant is also an excellent value and a nice evening out. Many of our wedding party now eat there regularly. (Back to booking our conference rooms!)

7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, CA
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 November 2003

THIS HOTEL IS NOT WORTH A DIME, not to mention that we paid over $200.00 for a one (1) night stay, and thank God it was only 1 night. The best this establishment has to offer, is their advertising agency. Creative, yet totally misleading. The truth is, upon your arrival, plan an estimated 25 - 30 minutes for check-in, (no crowd, not a soul, just a lot of excuses). In the "Suite", so they call it, it is almost impossible to find light switches, the few they have are well hidden. The amenities for your low grade coffee amount to nothing, attempting to obtain extra shouldn't be a problem with the free full breakfast they serve, except they don't, not even coffee. Forget the paper, pick one up on your way out, they like to come into your room at 9:30 am, not the posted 12:00 pm checkout time, 9:30am to clen your room. And the list goes on..........Rooms are not extremely clean, sheets are clean or appear to be, grounds are nothing to get excited about, staff is totally unfriendly as well as untrained. ETC> ETC>

  • Stayed November 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
5 Thank Pam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Garden Hotel

Property: Palm Garden Hotel
Address: 495 N Ventu Park Rd, Thousand Oaks, CA 91320-2707
Phone Number:
Region: United States > California > Thousand Oaks
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Thousand Oaks
#3 Romantic Hotel in Thousand Oaks
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Palm Garden Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden

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