This was our third time at SRO. The first two times were good experiences. This time not so much. We were with a party of six and were going tubing. We picked out our tubes, packed up the bus and went to the drop off sight with another party of two. The SRO employee dropped us off and unloaded the tubes. We all placed our tubes aside and began making our way down to the river. As we prepped our cooler tube, we heard the bus leave. As we went to get in the water, we realized the driver had taken one of our parties tubes, leaving one of stranded with out a tube. We could not believe the driver took off without checking to see all was well, especially since this was the last drop off! Luckily, One of the other tubers had a phone and we called SRO to get the bus back. They said they would send someone ASAP, which meant a half an hour later.
Finally underway and there hours later, we made it to pick up, 35 minutes before the last 5pm pick up. At. 5:10, the bus driver comes by only to tell us he needed to turn around. Another 15 minutes later and he comes back. We help him load up, to make things faster. Our driver, then headed down to the water , apparently to wait to see if others were still coming down the river. We waited forever for him to retrieve two other folks.
SRO was pretty short on delivering a pleasant experience.
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