We've stayed here probably 15 times in the last 4 years. After those visits, we have our favorite site. I reserved it by number and in fact got a nice email confirmation of the site # 2 days before our arrival. When we got here for the totally sold out Labor Day weekend, management had moved us to accommodate a group who wanted to be together. Not at all happy!!! They couldn't move us back or anywhere else at that point. Gave me a 10% refund (not really impressed with that, but I was tired of being mad at that point).
On a more positive note, the staff here is GREAT. They are attentive, personable, nice, always smiling. The rangers are a hoot and we love all the staff.
Cost is at the upper end for a campground but the do offer non-stop activities for kids. I don't EVER hear "there's nothing to do".
Next time I come and reserve the site I WANT (near the playground for grandkid, where I can get satellite reception), I plan to tell them to add a note to my reservation to NOT move me or call me before making any changes to what I sign up and pay for. This is their first epic FAIL in 15+ visits and I blame new management/new owners, not the great staff. I'll come again, but with eyes wide open.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.