We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful room, but...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Intown Luray
Ranked #7 of 9 Hotels in Luray
Carlisle, Pennsylvania
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful room, but...”
Reviewed 20 January 2012

Beautiful room. Nice sized. Plenty of pillows, etc. Needed to print some very important documents but the manager's password was required to access MS Word...??!! Of course, the manager was unavailable, so printing the much needed documents was impossible from the hotel which put me in a huge bind.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sokay39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

347 reviews from our community

Traveller rating
    45
    84
    93
    67
    58
See reviews for
131
128
19
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Bristol, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2011

the front desk staff was friendly and helpful. the room was really nice, quiet and clean. the comforter and bedding looked to be brand new.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 December 2011

I was nervous about booking a room at this hotel after reading all of the reviews. But after a two day stay, there isn't anything negative to say about the Best Western. The gentleman at the front desk was friendly and helpful, the room was clean and comfortable, and the hotel itself is in a great location if you want to be a tourist in Luray. We didn't try the attached restaurant, but the hotel is in such a great location to downtown there were plenty of places to chose from. The decor in the room was a bit dated, but the large Vizio TV made the color palette easy to ignore. I loved that there was a microwave and mini-fridge in the room, which we used to heat up leftovers we accumulated from around town. I would stay here again without hesitation... the Mimslyan Inn is directly across the street, which looked beautiful from the online photos I saw. But with the Best Western being a quarter of the price, I don't regret bypassing the Inn!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JMarieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter, Florida
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 November 2011

Fine for the price, nothing special. Attached resturant is a good place for a quick cheap breakfast.

Stayed November 2011, travelled with friends
Helpful?
Thank Buckeye_Ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Brunswick, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2011

We spent 2 nights last week in this motel. The negative comments we read after making the reservation did make us a little nervous so we packed a "clean" bag of wipes, bug spray, plastic mattress cover and our own towels. We even found very large sealable plastic bags to put our clothing in inside our small suitcases. Luckily, we were driving, so we had plenty of room for this extra stuff. When we got into the room, we checked the mattress, sheets, ceilings, counter tops and tile floors and could see no evidence of any bug activity. Yes, there was a fly swatter on the shelf, but we didn't need it. I'll be returning the mattress cover next week. Only one towel had any kind of brownish mark on it, and that can sometime happen because a washing machine is rusting. It's an old building, but we like staying right in town and the price was right.

Room Tip: Stay in the rear, away from the road.
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank teachersue46400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport News, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2011

I spent one night in this Best Western, I arrived late or would have left, and not stayed. There were ticks in one of the two queen beds and I don't know what kind of bugs I smashed in the bathroom.

Room Tip: don't book at this Best Western
See more room tips
  • Stayed August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Luray hotels

Sterling
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2011

"Independently Owned and Operated" was asking for trouble. This place was more like a motel than a hotel.
They did a terrible job of cleaning the rooms. We found BUGS and what looked like little pubic hairs in the beds of 2 of the rooms we looked at. There was a horrible odor in all 4 of the rooms we looked at. The carpets were dirty and look like they have not been vacuumed for weeks.
They refused to give us a refund even after we explained the completely filthy conditions of all the rooms they offered us since the first one was dirty. Besides all of the bad things about the actual place, they offered a discount at some nearby restaurant for a not so bad breakfast. They also had free wifi, though it wasn't the best connection.
The worst part was that after we booked this hotel online for $79, we saw this gorgeous hotel across the street in what looks like this mansion for $89 and way better quality.
If you take anything from this review, never reserve a hotel online. Don't sign anything and always pay for your room after you have had a chance to inspect the room first.

Room Tip: Check your room before paying! Check under the bed sheets for little roaches and make sure your room...
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoshuaSterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Luray
0.1 mi away
The Mimslyn Inn
The Mimslyn Inn
#1 of 9 in Luray
961 reviews
2.5 mi away
Days Inn Luray Shenandoah
1.3 mi away
The Cardinal Inn
The Cardinal Inn
#5 of 9 in Luray
131 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Laurance
Hotel Laurance
#3 of 9 in Luray
40 reviews
14.4 mi away
Hampton Inn & Suites Woodstock
11.2 mi away
Quality Inn Shenandoah Valley
Show Prices
Show Prices
Show Prices

Been to Best Western Intown Luray? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Intown Luray

Property: Best Western Intown Luray
Address: 410 W Main St, Luray, VA 22835-1025 (Formerly BEST WESTERN Intown Luray)
Phone Number:
Region: United States > Virginia > Luray
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 9 Hotels in Luray
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Intown Luray 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Best Western Intown Luray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Intown Of Luray Hotel Luray
Best Western Luray
Luray Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing