I purchased a nice and fairly expensive mtn bike at the start of the summer. When I finally got it from them 2 weeks after they said it would be ready it was not properly assembled (low tire pressure, things not tightened, etc). I took it back to them a month and a half later for the free maintenance session I was promised when I purchase and I haven't seen it since....and that was 5 weeks ago. I've been calling them for 2 week just to find out when they're open for me to get the bike back regardless of if they've worked on it and I can't even get a call back.
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