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“Westmark a Dissapointment”

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Westmark Sitka Hotel
Ranked #3 of 8 Hotels in Sitka
Cave Creek, Arizona
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Westmark a Dissapointment”
Reviewed 28 July 2013

Two couples of us were promised rooms with a view of the bay. However at checkin we got rooms with view of businesses across the street. However, upon complaint they seemed to find us rooms with fairly good view of the harbor and bay. The rooms were stuffy requiring the windows to be open. The rooms also are quite small for the price. The food in the restaurant was acceptable but wait staff was somewhat erratic in getting our food from the kitchen to the table. The seemed to be shorthanded. Most of the staff was friendly except for one lady who was with housekeeping.

Room Tip: Make sure you get what you ordered.
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  • Stayed July 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
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    63
    57
    16
    12
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26
46
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
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English first
Southern California
Level 6 Contributor
225 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 July 2013

I have stayed at the Westmark for a week each year for the past 5 years and while it has improved, it still needs work, especially considering the price. My room was very noisy due to a large exhaust fan for the restaurant just outside my window. Unfortunately the rooms are hot and stuffy and you must have the window open for ventilation. They do provide a fan in the room, but there are no plugs anywhere near where the fan could do some good. The lack of plugs in the rooms continue to be a problem. The rooms are clean, but somewhat bland with cheap furniture. The beds are relatively comfortable. The bedside reading light switch did not work and the light bulb was missing.
The food in the restaurant was good, but the service was poor. The staff in the hotel were all very nice and always helpful.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Clete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thailand
Level 6 Contributor
254 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
Reviewed 30 June 2013

What do you expect ? This is Sitka, not New York or Los Angeles and most people just spend a night here on their way from or to somewhere. So the Westmark is no Four Season and does not pretend to be. The tourist season is short, so prices are high, too high maybe for what is being offered. Yes, the place is noisy, with roads around and eother you open your windows and noise gets you at ungodly hours, or you close them and choke, even with the ventilator on. Not really a great choice... But rooms are functional, showers clean, coffee machine OK, so, OK for a night, not for a vacation...

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilbraham, Massachusetts
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 June 2013

Best shower ever! The shower was clean and had a wonderful water volume. Besides the shower, the staff was pleasant, food good and my room fine. Pleasant surprise was the in room coffee. It was very good!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanP413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodland
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2013

Just spent an extended stay at the Sitka Westmark. Found the staff to be pleasant, helpful and knowledgeable about the local area. Guest laundry was inexpensive by most hotel standards, a very pleasant surprise. My only complaint, the hotel restaurant opens too late in the morning, 07:00. A 06:00 opening would be better for us early risers.

Room Tip: Any room with a view, and most of them do have a view.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juneau, Alaska
Level 6 Contributor
185 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 5 June 2013 via mobile

Having stayed at the Baranoff in Juneau and been disappointed, I was hoping for a better stay at the Westmark in Sitka, but sadly no. It smells. Badly. Very musty. The rooms are incredibly tiny for the price they charge. Yes they have nice toiletries, but c'mon, that does not wash out the total mediocrity of this hotel. Do not bother staying here. There are too many awesome B&B's in Sitka to waste your time in the Westmark. I wish I'd stayed in one of them...

Stayed June 2013, travelled on business
Helpful?
1 Thank NomeMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sitka hotels

Seattle Wa
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 May 2013

The Westmark was recommended to me by a friend, who has worked with Sitka for many years..... Do not stay here! The Westmark is smelly, dark, the reception staff were the only unfriendly, unprofessional , actually sullen folk I encountered on my entire stay. TripAdvisor should not recommend them. Te reception, hallways and rooms are dark and skanky!! There are other choices, while I did not try all of them , I did trot down the road to Sheetaka. Definitely make this your first stay stop if you are looking for great service, clean and smack in the scenic Marina, walking distance to everything !

Room Tip: Look elsewhere
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  • Stayed May 2013, travelled on business
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Helpful?
5 Thank MadameCerette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westmark Sitka Hotel

Property: Westmark Sitka Hotel
Address: 330 Seward St, Sitka, AK 99835-7523
Region: United States > Alaska > Sitka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Sitka
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Westmark Sitka Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Westmark Hotel Sitka
Westmark Sitka Hotel Alaska

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