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“Never again”

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Westmark Sitka Hotel
Ranked #3 of 8 Hotels in Sitka
Anthem, Arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Never again”
Reviewed 6 June 2014

This hotel has seen better days. The room smelled moldy. (Sheets were clean!) Customer service is very poor. One person in our party had an allergic reaction and requested a ride to a local pharmacy. Request was denied! Front desk did not even offer to call a taxi. We will never go back to this hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Juneau, Alaska
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 May 2014 via mobile

I stayed here for a month on business. The room was clean and bright, with a nice flat screen tv. Nice updated bathroom with good quality towels and toiletries. The hallway smelled old and musty, but the room didn't...so that was nice. Great central location.

Stayed March 2014, travelled on business
Helpful?
Thank Joel907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metlakatla, Alaska
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 April 2014

We stayed here for 4 nights with the family. We had a decent room and the staff was excellent about getting us adjoining rooms so we could keep our large group together, we had ourselves our three older boys and a friend. The rooms had updated furniture but it was still kind of old feeling in their, the bathroom had a lovely granite tub surround but the tub itself was cracked and made strange squeeky noises while you stood in their. The granite countertop was nice but made less nice by the very old school faucet that leaked all over. It was kind of like seeing one of those shows where they try to flip houses by putting fancy fixings on old stuff and making poor choices on what was classy enough to keep or throw away.
The location tho is fabulous for Sitka, Super nice and within walking distance to the entire downtown area.
I will review the restaurant separately, suffice it say you better not be in a hurry but the food was good.

There was alot of noise from other rooms and the bar or deck music was pretty loud if you had your window open.
Otherwise, it is nice, clean and acceptable place to stay.

Room Tip: Ask for a room on the harbor side, it just has a nicer view. Not sure which floor has been most rece...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gnw69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 April 2014

Booked into the Westmark in Juneau but due to flight from Sitka being cancelled were sent to the Westmark Sitka. Now its not the fault of the hotel that a flight turns up on your doorstep late at night looking for beds. They did the best they could and a lot of people were getting agaiated. I was one of the last to be given a room maybe thats because I went to the bar next door to chill out.I was given a newly decorated room so newly decorated that it had not been finished. They did ask was it alright or they would phone around and try and get me another hotel. All I wanted was sleep which came easily and a most comfortable night.All in all the hotel did their best and no complaints the coffee in the morning was good and the hotel provided transport to the airport. Would go back but under better circumstances hopefully.Well done Westmark.

Room Tip: Rooms at the back of the hotel look out to sea nice view.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 February 2014 via mobile

Was stranded in Sitka due to fog and had to stay here. Very comfortable and friendly service from the staff. The beds were clean and comfortable and the showers were as well. Would stay here again if I became stranded again. Airport shuttle service was quick and convenient

Stayed February 2014, travelled solo
Helpful?
1 Thank Memde717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
325 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 24 November 2013

This hotel is for sure dated. The doors and walls are scratched up like a bear came down and did his work. You would think that more repairs would be done to make the hotel look appealing, however when you are one of the only hotels in town, I guess you don't really care. The rooms are extremely comfortable though, the beds are some of the best ever. Huge televisions and GREAT views from the rooms. Overall I would recommend the hotel.

If you care about service at all though, DO NOT EAT IN THE RESTAURANT... go elsewhere in town.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jarod M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talkeetna, Alaska
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 November 2013

Have been coming to this hotel every year for work for 15 years, nothing changes which isn't all bad but the upkeep does need attention. The tub has probably so much in the drain by the time you are done with your shower the tub is 3/4 full of standing water. The bathroom fan doesn't work and looks like it could use a little cleaning. At check in the gal was very unpleasant, we seem to be intruding into her space and she had better things to be doing. I hope they make necessary upgrades, as it is long over due.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KKfromAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westmark Sitka Hotel

Property: Westmark Sitka Hotel
Address: 330 Seward St, Sitka, AK 99835-7523
Region: United States > Alaska > Sitka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Sitka
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Westmark Sitka Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Westmark Hotel Sitka
Westmark Sitka Hotel Alaska

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