The Westmark Sitka did not impress us at all. We had stayed at motels, prior to Sitka, that gave us much better service. The desk staff were not attentive or informed. A couple didn't even seem to know what Sitka had to offer as far as transportation. I was surprised an establishment of this size did not offer shuttle service to the ferry terminal, or anywhere else for that matter, except the airport. Everywhere else we stayed in Alaska, be it Lodge or motel, offered shuttle service to almost everywhere in their towns. After our first night there, we went out for the day. When we came back we were locked out of our room. The person who had checked us in only checked us in for one day so our keycard wouldn't work. So I had to go downstairs and get it fixed. The first day the in room phones didn't work. I used the hall phone to call downstairs to make sure they knew and the person who answered said she "thought they were aware of it and I think someone is working on it". We ate lunch in the hotel restaurant and the waiter was quite rude. Overall none of these things seem that critical, it's just that we had had such a wonderful accommodating experience everywhere else we had already stayed, that the Westmark just didn't meet the high standards the others had.
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- Also Known As:
- Westmark Hotel Sitka
- Westmark Sitka Hotel Alaska