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“Clean”

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La Quinta Inn & Suites Springfield
Ranked #3 of 8 Hotels in Springfield
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean”
4 of 5 bubbles Reviewed 28 August 2014 via mobile

Very clean and enjoyable. Rooms were excellent. Staff was friendly. Great location! Rooms didn't smell was fresh. The pool area was spacious. Was a heated indoor pool which was a nice touch. They feed you breakfast to help start your day. Little things make a big difference

Stayed August 2014
Helpful?
1 Thank Lucas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, 30 August 2014
Dear Recent Guest,
We appreciate your positive feedback. Here at La Quinta, we work hard to make every guest experience a memorable one. We understand the importance of maintaining a clean and presentable product. Like you said, it is the little things that make a big difference. Thank you for choosing La Quinta Inn & Suites in Springfield MA. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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508 reviews from our community

Traveller rating
    199
    212
    62
    19
    16
See reviews for
239
79
28
98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
Level Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 28 August 2014

We had a suite with 2 queen beds and a convertible couch and the room was super big (nice with 2 teenagers) and clean. Location is excellent, and the buffet breakfast was great. Very good value hotel in Springfield!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Laurence_Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conklin, New York
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

This hotel was very clean from the lobby to the breakfast area to the guest rooms. The breakfast offered a variety of hot and cold foods. The queen suite was very spacious for our family of five. Location is excellent, right off of the highway exit. Our only complaint was the pool was quite chilly, so we didn't use it as much as we usually would have.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bkplus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, 30 August 2014
Dear Recent Guest,
Thank you for taking the time in providing us with such positive comments. We are glad to hear that your experience was memorable and that you enjoyed almost all of our amenities. We do apologize however, for the pool being a bit cold but we thank you for your feedback. Our pool is generally heated at 82 degrees but we will have our engineering staff take a look at it. Again, thank you for your feedback. It is feedback from guest like you that we continue to improve the quality of service and product that we provide to our guests.
Thank you for choosing La Quinta Inn & Suites Springfield MA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philadelphia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Quiet area that's not downtown (which is a good thing), ample parking with easy-on, easy-off highway access. Clean room, low price, free breakfast, free wi-fi, indoor pool, nice staff. Close to all attractions, very happy with this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank geeands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Stayed overnight on the way home from the maritimes. The room was very clean and the service was good - what you would expect from this type of hotel. What really stood out was the size of our room. The room consisted of two queen beds and a double pull out. Even with the beds pulled out we ad lots of room for luggage and to move around. The pool was large and was adjacent to a games room with air hockey and video games. This easily accommodated our family of five. Would highly recommend for families.

Room Tip: Ask for a suite if staying with a larger family (we had room 701). The rooms at either end of the ha...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Bob_From_TO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, 30 August 2014
Dear Recent Guest,
We truly appreciate your positive feedback. We are very happy to hear that your family had a memorable experience. Here at La Quinta, we understand how important it is for one to be comfortable in a hotel room, especially with a family of five. Thank you for your time and for choosing La Quinta Springfield MA. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oneida, NY
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

Easy to reach from the Mass Pike and in a safe section of town. Plenty of free parking and located next to a Dunkin' Donuts and a short walk to Chef Wayne's Big Mamou. Room was adequately furnished and comfortable. There is a breakfast that is included with your room. Unfortunately, we went there about 8 AM on Saturday which is probably the peak time. Seating was not easy to come by, there were lines at just about every serving tray and as far as the food goes .... well, "meh" should just about cover it. Next time, we'll go to the Dunkin' Donuts instead. Apart from that, the hotel was very good and we would definitely consider staying here again.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Dennis_SBU72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, 19 August 2014
Dear Recent Guest,
Thank you for your feedback. We are glad to know that you enjoyed your stay at La Quinta Inn & Suites Springfield MA. Here at La Quinta, we make sure that our guests receive the best possible service and product so they can return home with great memories. Thank you for choosing La Quinta Inn & Suites in Springfield MA and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

Excellent hotel for service, friendliness and price. Staff were very accommodating and the breakfast was great with much to choose from. Very much a family hotel with pool as an added attraction. Would stay again and do recommend.

Room Tip: Any room above the 3rd floor.
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank maryna20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, 19 August 2014
Dear Recent Guest,
Thank you for your wonderful comments. We are glad to hear that your family was pleased with your stay at La Quinta. Thank you for choosing La Quinta Inn & Suites in Springfield MA. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Springfield

Property: La Quinta Inn & Suites Springfield
Address: 100 Congress Street, Springfield, MA 01104-3461
Phone Number:
Region: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 208
Official Description (provided by the hotel):
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 
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